> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/basic-modules/whatsapp-template-guidelines/carousel-template.md).

# Carousel Template

{% hint style="info" %}
Carousel Templates are only available while using Cloud API.
{% endhint %}

### Overview <a href="#creating-coupon-code-templates" id="creating-coupon-code-templates"></a>

Carousel templates allow you to send a single text message, accompanied by a set of up to 10 carousel cards in a horizontally scrollable view. This document describes carousel templates and how to use them.

<figure><img src="/files/zFiasQNC71OeVd7byPI4" alt=""><figcaption></figcaption></figure>

In addition to the mobile device experience, users can now view Carousel messages seamlessly on the WhatsApp Web Client.

<figure><img src="/files/HW1FNLoKNu17lzMyVxEf" alt=""><figcaption></figcaption></figure>

### Carousel Template Creation <a href="#creating-coupon-code-templates" id="creating-coupon-code-templates"></a>

To create a Carousel Template, you have to select the Carousel Template under Category.

<figure><img src="/files/cChxIvyAzfLzw2vcKkdH" alt=""><figcaption></figcaption></figure>

### Carousel format

The Carousel Format allows to create visually appealing and interactive carousel templates.

1. **Carousel Type:** Users can choose the type for the carousel templates either Image Carousel or Video Carousel.
2. **Button Types:** The buttons can be Quick Reply type, URL, or a phone number. Button 1 type will be default set as Quick Reply.

<figure><img src="/files/moe0Up0JFzPCx11emNXS" alt=""><figcaption></figcaption></figure>

### Carousel cards

{% hint style="info" %}
Cards should have a media header (image or video), body text, and at least one button. It supports 2 buttons. Buttons can be the same or a mix of quick reply buttons, phone number buttons, or URL buttons.
{% endhint %}

To add a card for the Carousel, click on "**+Add Carousel Card**". A pop-up will appear for you to add a file as Card Header (Accepted file types: .mp4,.3gpp within 10MB size, in case of Video Carousel and Accepted file types: .JPEG, .JPG,.PNG within 5MB size, in case of Image Carousel), Card Body, and, button text.

<figure><img src="/files/cijBenCwDxIyWWeodxxx" alt=""><figcaption></figcaption></figure>

After selecting the Carousel format and carousel cards, submit the Template to META for approval.


---

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