> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/basic-modules/whatsapp-template-guidelines/coupon-code-whatsapp-template.md).

# Coupon Code WhatsApp Template

{% hint style="info" %}
Coupon Code WhatsApp Message Templates are only available while using Cloud API.
{% endhint %}

### Overview

Coupon Code Templates enable businesses to send personalized discount codes to customers via WhatsApp. By utilizing these templates, companies can share special offers and promotions, boosting customer engagement and sales. You can use these templates with the Cloud API to easily communicate with customers.

<figure><img src="/files/eIvDUFB8XIClWEJtGavD" alt=""><figcaption></figcaption></figure>

### Template Creation

To create a Coupon Code WhatsApp Template, you have to select the Category as Custom Templates. This can be a Utility template or a Marketing Template.

<figure><img src="/files/ZjnO3xJRXk6ESUaWJiLh" alt=""><figcaption></figcaption></figure>

Write the Message in the Body, provide sample values for the variables used, and add footer if needed.

<figure><img src="/files/7u5JIWhPFlxaYVbecL87" alt=""><figcaption></figcaption></figure>

When choosing the CTA for the WhatsApp Message Template, choose the CTA - Coupon Code from the dropdown. Add the code you want to share with your customers.

<figure><img src="/files/v4kjpkUcf7rmlDTXJFNx" alt=""><figcaption></figcaption></figure>

By following these steps, you can effectively communicate promotional offers to your customers via WhatsApp. This ensures that your audience receives clear and engaging messages that drive conversions.

### Coupon Code Template Limitations

Below are some limitation this WhatsApp Template has:

1. Coupon code templates are currently not supported by the WhatsApp web client.
2. Codes are limited to 15 characters.
3. Button text cannot be customized.
4. Templates are limited to one copy code button.


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