Jump to

Simplify your chat-flow by utilizing the Jump to feature. Easily connect blocks within the same flow or between different flows. Follow the steps provided to make the most out of Jump to!

In some scenarios, we need to simplify our chat-flow either by connecting blocks in the same chat-flow or in different flow. The Jump to feature can be really useful to achieve this result.

Below are two things to remember when using the Jump to:

If you are transitioning within the same flow, your destination card can be any type, provided there is an ask card in between.

When jumping to a different flow - ensure the destination card is of the "ask" type.

Jump to Block Usage:

Jumping to a block in the same flow

  1. In the chat flow, open the card to which you want to jump to and copy the reference id.

  1. Go to "Utilities" and then click on "Jump to". Choose the option - No for Jump to another flow.

  1. Paste the Reference id that you copied and click on Save.

Jumping to another flow(chat-flow).

  1. In the Bots, open the flow to which you want to jump to and copy the reference id.

  1. Go to "Utilities" and then click on "Jump to". Choose the option - yes for Jump to another flow. A drop-down menu named "Flow" will appear and will contain a list of flows within this bot. Select the specific flow you want to jump to from the list.

  1. Then, paste the previously copied the reference id in the "Block Reference" field.

  1. Click on Save.

That are the possibilities with Jump to. Play around and jump to different flows or different block in the same chat-flow.

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