> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/conversations.md). # CONVERSATIONS - [Gallabox Conversations Glossary](https://docs.gallabox.com/conversations/gallabox-conversations-glossary.md): Discover key conversation terms in Gallabox with our alphabetical glossary. Get clear definitions for a better understanding. Start exploring now! - [Team Inbox](https://docs.gallabox.com/conversations/team-inbox.md): Gallabox Conversations: Your superhero sidekick for building connections with customers. Handle inquiries, address concerns, and gather feedback effortlessly! - [Initiate a New Chat](https://docs.gallabox.com/conversations/initiate-a-new-chat.md): Learn how to initiate chat with customers using 4 different methods. - [Compose Box](https://docs.gallabox.com/conversations/compose-box.md): Enhance productivity with features like triggering bots, attaching files, using emojis, and more. - [Inboxes](https://docs.gallabox.com/conversations/inboxes.md): Gallabox streamlines your chats into different inboxes like Unassigned, Mine, Mentions, Pinned, Open, and Resolved. Manage and organize your conversations effectively with Gallabox! - [Manage Inbox](https://docs.gallabox.com/conversations/manage-inbox.md): Easily manage user assignments with Gallabox. Set reminders, track session windows, and organize conversations with tags. Block and unblock contacts with a simple click. - [Views](https://docs.gallabox.com/conversations/views.md): Easily organize, filter, and prioritize customer conversations with Custom Views in Gallabox. - [Efficiently using inbox](https://docs.gallabox.com/conversations/optimize-inbox.md): Optimize the Inbox with Chat Filtering, efficient message searches, and Quick Contact Views. Search chats and view contact info. Get detailed insights into message status, source, and more. - [Gallabox Conversations FAQs](https://docs.gallabox.com/conversations/gallabox-conversations-faqs.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.gallabox.com/conversations.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.