# CONVERSATIONS

- [Gallabox Conversations Glossary](/conversations/gallabox-conversations-glossary.md): Discover key conversation terms in Gallabox with our alphabetical glossary. Get clear definitions for a better understanding. Start exploring now!
- [Team Inbox](/conversations/team-inbox.md): Gallabox Conversations: Your superhero sidekick for building connections with customers. Handle inquiries, address concerns, and gather feedback effortlessly!
- [Initiate a New Chat](/conversations/initiate-a-new-chat.md): Learn how to initiate chat with customers using 4 different methods.
- [Compose Box](/conversations/compose-box.md): Enhance productivity with features like triggering bots, attaching files, using emojis, and more.
- [Inboxes](/conversations/inboxes.md): Gallabox streamlines your chats into different inboxes like Unassigned, Mine, Mentions, Pinned, Open, and Resolved. Manage and organize your conversations effectively with Gallabox!
- [Manage Inbox](/conversations/manage-inbox.md): Easily manage user assignments with Gallabox. Set reminders, track session windows, and organize conversations with tags. Block and unblock contacts with a simple click.
- [Views](/conversations/views.md): Easily organize, filter, and prioritize customer conversations with Custom Views in Gallabox.
- [Efficiently using inbox](/conversations/optimize-inbox.md): Optimize the Inbox with Chat Filtering, efficient message searches, and Quick Contact Views. Search chats and view contact info. Get detailed insights into message status, source, and more.
- [Gallabox Conversations FAQs](/conversations/gallabox-conversations-faqs.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.