> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/conversations.md).

# CONVERSATIONS

- [Gallabox Conversations Glossary](https://docs.gallabox.com/conversations/gallabox-conversations-glossary.md): Discover key conversation terms in Gallabox with our alphabetical glossary. Get clear definitions for a better understanding. Start exploring now!
- [Team Inbox](https://docs.gallabox.com/conversations/team-inbox.md): Gallabox Conversations: Your superhero sidekick for building connections with customers. Handle inquiries, address concerns, and gather feedback effortlessly!
- [Initiate a New Chat](https://docs.gallabox.com/conversations/initiate-a-new-chat.md): Learn how to initiate chat with customers using 4 different methods.
- [Compose Box](https://docs.gallabox.com/conversations/compose-box.md): Enhance productivity with features like triggering bots, attaching files, using emojis, and more.
- [Inboxes](https://docs.gallabox.com/conversations/inboxes.md): Gallabox streamlines your chats into different inboxes like Unassigned, Mine, Mentions, Pinned, Open, and Resolved. Manage and organize your conversations effectively with Gallabox!
- [Manage Inbox](https://docs.gallabox.com/conversations/manage-inbox.md): Easily manage user assignments with Gallabox. Set reminders, track session windows, and organize conversations with tags. Block and unblock contacts with a simple click.
- [Views](https://docs.gallabox.com/conversations/views.md): Easily organize, filter, and prioritize customer conversations with Custom Views in Gallabox.
- [Efficiently using inbox](https://docs.gallabox.com/conversations/optimize-inbox.md): Optimize the Inbox with Chat Filtering, efficient message searches, and Quick Contact Views. Search chats and view contact info. Get detailed insights into message status, source, and more.
- [Gallabox Conversations FAQs](https://docs.gallabox.com/conversations/gallabox-conversations-faqs.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.