# Receiving Response of WhatsApp Forms

Gallabox will collect all the responses your customers have shared and list them under WhatsApp Flows.

### See the Flow Response

To see all the responses:

1. In your Gallabox Account, click on the settings in the navigation bar. Click on WhatsApp Flows.

<figure><img src="/files/F9FKG84p5DUgyQin7JBu" alt=""><figcaption></figcaption></figure>

2. Switch to the channel through which Flow Message Templates were shared with your customers.

<figure><img src="/files/PDPGLgdiheeCLftEQIdm" alt=""><figcaption></figcaption></figure>

3. Click on the flow for which you would like to see the responses.

<figure><img src="/files/LIbdmo4howRBGwD6ydK0" alt=""><figcaption></figcaption></figure>

4. You can change the column name and the column type (data types).

{% hint style="info" %}
Column Name and type for Contact Name, Phone Number, Flow Token, and Received at column cannot be changed.
{% endhint %}

<figure><img src="/files/q6oC2kmsQULVXj3Z8uiT" alt=""><figcaption></figcaption></figure>

5. If you would like to get the Raw response for every customer, click on <img src="/files/PDJpp3FKDp4clxnVaM2e" alt="" data-size="line">and click on View Raw Response.

<figure><img src="/files/CqiLqAvzbeHUmVeNrSWc" alt=""><figcaption></figcaption></figure>

### Edit the column for the Flow Response

To add missing columns for new flow responses, choose "Edit Column" to sync the needed information.

<figure><img src="/files/RFFKUjQvDTsnqW6wnbe0" alt=""><figcaption></figcaption></figure>


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