Workflows for LeadSquared
LeadSquared New Lead Automation website offers step-by-step guidance on creating automated workflows. Learn how to send WhatsApp messages to new leads effortlessly.
LeadSquared New Lead Automation
From the top navigation click on Workflow and select Automation. Click on + Create Automation and then click on Build from Scratch.

Click on New Lead and Save.

Click on + and Actions drop-down will open and select Messaging and under that Click on the option WhatsApp. Select the desired template and click on Save.

Click on Publish to send the selected message automatically be shared with the new lead that gets created.
Lead Update Notifications
From the top navigation click on Workflow and select Automation. Click on + Create Automation and then click on Build from Scratch.

Click on Lead Update, select the desired lead field and click on Save.

Click on + and Actions drop-down will open and select Messaging and under that Click on the option WhatsApp. Select the desired template and click on Save.

Click on Publish to send the selected message automatically once the lead gets updated.
Scheduled WhatsApp Messages
From the top navigation click on Workflow and select Automation. Click on + Create Automation and then click on Build from Scratch.

Click on Lead Field, select the scheduled time & date to send the message and click on Save.

Click on + and Actions drop-down will open and select Messaging and under that Click on the option WhatsApp. Select the desired template and click on Save.

Click on Publish to send the selected message automatically on the scheduled time.
List-Based WhatsApp Messages
From the top navigation click on Workflow and select Automation. Click on + Create Automation and then click on Build from Scratch.

Click on Lead Added to list, and select the list from Available static list and click on Save. If you haven't created any List on LeadSquared, go to List Management and create one.

Click on + and Actions drop-down will open and select Messaging and under that Click on the option WhatsApp. Select the desired template and click on Save.

Click on Publish to send the selected message automatically when a lead is added to a static list.
Broadcast Messages on LeadSquared
To send broadcast messages on LeadSquared:
Select the contacts that you would like to send WhatsApp Messages.
Click on Actions and choose the option - WhatsApp.
A pop-up will open up for you to choose the Channel, Name the Campaign, and Choose the WhatsApp Template to be shared.
Once you click on Send, you will get a confirmation that the messages were sent.

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