# Workflows for WooCommerce
In the dynamic world of e-commerce, staying on top of your customer engagement is crucial. This guide explores how to automate communication and streamline operations through workflows in WooCommerce. Learn how to effortlessly maintain customer satisfaction and drive sales with Gallabox integration.
### Order Pending Status
To send the Order Pending notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to Workflow. Click on Use button beside **Order Pending Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
4. Add the relevant **Send After** time.
### Order Processing Notifications
To send the Order Processing notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to Workflow. Click on Use button beside **Order Processing Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Order Cancellation Notifications
To send the Order Cancelled notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to Workflow. Click on Use button beside **Order Cancelled Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Refund Notifications
To send the Order Refunded notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to workflow. Click on Use button beside **Order Refunded Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### WhatsApp Note
To send a Notes automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to workflow. Click on Use button beside **Notes for Customer Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Order Completion Notifications
To send a Order Completed notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to workflow. Click on Use button beside **Order Completed Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Using WhatsApp Buttons for Personalized Shopping Help
In the animated picture (GIF), we've included two choices for your customers.
If your customer replies with "Got it," "Thanks," or "Need Assistance," you can start an automated chat to help them with their shopping experience. It's like giving them different paths to choose, and depending on what they pick, you'll guide them accordingly.
