> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/~/changes/A8xmww5XU9i8x7QbfPLe/set-up-gallabox-account/pre-requisites-to-get-started-with-your-own-number.md).

# Pre-requisites to get started with your own number

To integrate your WhatsApp Business account with Gallabox, you will need to:

### **Authenticate your phone number.**

This can be done through a call or SMS to check if the number is working or not. Your phone number must not be associated with a WhatsApp Business Mobile App or a WhatsApp Business Account hosted by another business service provider at the time of integration.

{% hint style="info" %}
Learn more about the [migration ](/~/changes/A8xmww5XU9i8x7QbfPLe/set-up-gallabox-account/migration.md)from another WhatsApp Business Service Provider.
{% endhint %}

### **Switch from WhatsApp Business Mobile App (if applicable)**

In case your business has an active WhatsApp account on a mobile device and you would like to use the same number for WhatsApp API, you need to delete the WhatsApp account for that number to connect with the WhatsApp API.&#x20;

{% hint style="info" %}
**Navigate to the WhatsApp app > Settings > Account > Delete my account.**
{% endhint %}

If you wish to retain the Business WhatsApp Number, you have to activate a New Phone Number for WhatsApp API.

### **Authenticate with your Facebook Business Account.**

This is recommended to ensure that you can use your existing Facebook Business Account for your business. If you do not have a Facebook Business Account, you can sign up for one while connecting your number.<br>

**Please note that:**

{% hint style="warning" %}

* You will not be able to use WhatsApp on your phone after integration, and your previous conversation history/contacts will not be migrated to Gallabox.
* If you wish to move back to WhatsApp Business or Individual WhatsApp Mobile App post integrating with Gallabox, you will need to contact [Gallabox support.](https://api.whatsapp.com/send?phone=917825877797\&text=Hi)
  {% endhint %}

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