> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/bots/bot-actions.md).

# Bot Actions

**Actions** empower you to take control of your communication and get more done in less time.

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Assign Conversation</strong></td><td><a href="/files/cgMc8EiAHN769INwDcp2">/files/cgMc8EiAHN769INwDcp2</a></td><td><a href="/pages/uGCcLHywQX9fqNJCr4Yw">/pages/uGCcLHywQX9fqNJCr4Yw</a></td></tr><tr><td align="center"><strong>Unassign Conversation</strong></td><td><a href="/files/JHVJ1I4u7XbKVkLsZeZe">/files/JHVJ1I4u7XbKVkLsZeZe</a></td><td><a href="/pages/OgiNi62OrQjaTjsVfTMX">/pages/OgiNi62OrQjaTjsVfTMX</a></td></tr><tr><td align="center"><strong>Resolve Conversation</strong></td><td><a href="/files/T4sBf0BCz2hiH1JCWIT3">/files/T4sBf0BCz2hiH1JCWIT3</a></td><td><a href="/pages/vM8Gbl4iTKZHeWmXJVQd">/pages/vM8Gbl4iTKZHeWmXJVQd</a></td></tr><tr><td align="center"><strong>Update Conversation Fields</strong></td><td><a href="/files/8tVfsS8mZ8X1U6LD5NXh">/files/8tVfsS8mZ8X1U6LD5NXh</a></td><td><a href="/pages/gY609TiSjk2xKfdtJP0N">/pages/gY609TiSjk2xKfdtJP0N</a></td></tr><tr><td align="center"><strong>Update Contact Fields</strong></td><td><a href="/files/AiKNUwRVcgPgoAaDECzK">/files/AiKNUwRVcgPgoAaDECzK</a></td><td><a href="/pages/R99HCSXUT9JORLuIE1Wo">/pages/R99HCSXUT9JORLuIE1Wo</a></td></tr><tr><td align="center"><strong>Update Company Fields</strong></td><td><a href="/files/ce27Jkgu83FKvjAidTsw">/files/ce27Jkgu83FKvjAidTsw</a></td><td><a href="/pages/HhxZLlmdtfmqnRatHSLW">/pages/HhxZLlmdtfmqnRatHSLW</a></td></tr></tbody></table>