Start Here
- Connect Your WhatsApp to add your WhatsApp Business number.
- Connect Instagram Channel to add a professional Instagram account.
- Channels to see what WhatsApp, Instagram, and Web Chat each do.
- Omnichannel Inbox to begin handling customer conversations.
Explore by Product Area
- Inbox for team conversations, views, productivity tools, and AI Reply.
- Contacts for customer records and segments.
- AI Agents & Bots for rule-based automation and Chat AI Agents.
- WhatsApp, Instagram, and Web for channel-specific setup and features.
- Integrations and Analytics for connected systems and reporting.