Bot in Gallabox

Create personalized chatbots effortlessly with Gallabox! Whether starting from scratch or using our diverse templates, follow simple steps to craft engaging bots for impactful customer interactions.

Ready to explore the world of chatbot creation in Gallabox? Whether you're starting from scratch or leveraging our diverse templates, follow these simple steps to effortlessly craft, edit, and enhance your bots for impactful and engaging customer interactions. Let's dive in and master the art of chatbot creation!

Create a Bot in Gallabox

You can create a Bot from scratch or use any template from the Intensive Template Library.

Create a Bot from Scratch

1. From the navigation bar, go to Bots. Select the option My Bots.

2. On the top right corner, Click on + Create New Bot and fill in the required details like the Bot Name, the time you want the bot to wait for the response from the user after the last question you asked, the message you want to share with the customer, the action you want the bot to do at the end of the conversation and then click on Create.

3. Once the bot is created, you can multiple flows in any bot to create a well-flourished conversational chatbot.

Create a Bot using Bot Templates

1. Go to Bots and Select Bot Templates.

2. We have a plethora of templates segregated into Industries. Click on the the button Use for the template - Vehicle comparison Bot for example. Select the option - Create your own bot from the Dropdown and click on Deploy.

Great! You have successfully created your first BOT! Let's see how to edit the bot details.

Edit or Update a Bot

After creation of the bot, you can edit the details like the Bot Name, or the time you want the bot to wait for the response from the user after the last question you asked, or the message you want to share with the customer after the wait time, or the action you want the bot to do at the end of the conversation. Follow the below GIF to get an understanding.

Bot Logs

Logs provides an overview of different flows details like the flow name, associated intents, last published date, session completion statistics, and overall status. This summary allows users to track the performance and status of various flows within Gallabox.

When the Bot limit for the plan you are subscribed to has been reached and you would want more number of Bots in your account, reach out to the support team on [e-mail].

Voice-enabled bot

Enabling “Voice” for a bot refers to a recorded note sent directly through WhatsApp, not audio file like song or outside WhatsApp recorded file.

To enable the voice for your bot, check for the toggle under the Custom Configurations while creating a Bot.