WebEngage

Easily generate API Key in Gallabox for WebEngage integration. Add WSP in WebEngage for WhatsApp setup with Gallabox details. Throttling limit set at 1000 messages per minute for efficient messaging.

Generate API Key in Gallabox

  1. From the left navigation go to Integration in your Gallabox and Click on WebEngage from the available apps.

  1. Provide a name for the integration and click on Connect. On connection, Gallabox will provide API Key. This key will be used in the WebEngage Platform.

Add WSP in WebEngage

  1. Navigate to WebEngage and from the navigation bar click on Data Platform. Select Integrations from the drop-down and choose WhatsApp Setup and click on Configure.

  1. Upon Clicking on Configure, you will have to choose Private WSP from the available apps. A pop-up will appear to Edit WhatsApp Service Provider as show below by providing all the necessary details.

FieldsDescription

Configuration Name

Enter Gallabox as the configuration name.

WhatsApp Business Number

Put the phone number connected with your Gallabox account

URL

Paste the below URL in the field https://server.gallabox.com/integrations/webengage/webhook

Request Type

Select Send personalization variables

Custom Headers

Click on Add Header to add the API Key and Value

Key: Authorization Value: Bearer <<You Gallabox API Key>>

The Gallabox API was created in Step - 2, sub-step - 2.2 #step-02

  1. Below is the screenshot you can refer to and Click on Save. You can see the Integration under the WSP List as shown in the screenshot.

Setting Throttling Configuration

  1. Navigate to Configuration from the navigation panel. Select Throttling, then WhatsApp. Keep throttling limit as 1000 per minute.

Now you can send 1000 messages sent out per minute through WhatsApp.

Your configuration is ready. You can now start using WebEngage to send WhatsApp messages via Gallabox

WebEngage WhatsApp Templates

  1. Once the WSP is added in WebEngage, you have to click on "Add WhatsApp Template" button. Once you click on "Add WhatsApp Template" button, a pop-up will open.

  1. You have to choose the WSP that you created for Gallabox. You have to copy & paste the exact template (verified) from Gallabox you want to share as a part of your campaign. Once you copy & paste the template, click on the button - "Add Template". The Template will be listed on your WebEngage Account and is ready to be used in the WhatsApp Campaign.

In WebEngage, you list the variables as {{1}}, {{2}}. Make sure to change your variables from Gallabox to the numbers.

Get Ready to Launch your first WhatsApp Campaign on WebEngage! πŸ‘

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