> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/integration/marketing-and-engagement-platforms/webengage.md).

# WebEngage

### Generate API Key in Gallabox

1. From the left navigation go to **Integration** in your Gallabox and Click on **WebEngage** from the available apps.

<figure><img src="/files/CHlLMUn1YkLn7347C5Fa" alt=""><figcaption></figcaption></figure>

2. Provide a name for the integration and click on **Connect**. On connection, Gallabox will provide **API Key.** This key will be used in the WebEngage Platform.

<figure><img src="/files/hMBNzP8K5IcW7bznjWqg" alt=""><figcaption></figcaption></figure>

### Add WSP in WebEngage

1. Navigate to **WebEngage** and from the navigation bar click on **Data Platform.** Select **Integrations** from the drop-down and choose **WhatsApp Setup** and click on **Configure.**

<figure><img src="/files/NJIBirdOWI1yxmvOHnfe" alt=""><figcaption></figcaption></figure>

2. Upon Clicking on **Configure**, you will have to choose Private WSP from the available apps. A pop-up will appear to ***Edit WhatsApp Service Provider*** as show below by providing all the necessary details.

<figure><img src="/files/bFTwyx12RecA8sturKII" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="264">Fields</th><th>Description</th></tr></thead><tbody><tr><td><strong>Configuration Name</strong></td><td><em>Enter <strong>Gallabox</strong> as the configuration name.</em></td></tr><tr><td><strong>WhatsApp Business Number</strong></td><td><p>Put the <strong>phone number</strong> connected with your Gallabox account. You can copy it from the integration you created in the previous step.</p><p>The WhatsApp number should be in this format: 91XXXXXXXXXXX</p></td></tr><tr><td><strong>URL</strong></td><td>Paste the below URL in the field<br><code>https://server.gallabox.com/integrations/webengage/webhook</code></td></tr><tr><td><strong>Request Type</strong></td><td><em>Select</em> <strong>Send personalization variables</strong></td></tr><tr><td><strong>Custom Headers</strong></td><td><p>Click on Add Header to add the Key and Value as given below. You can copy the API key from the integration created in the previous step.</p><p><code>Authorization: Bearer &#x3C;&#x3C;Your Gallabox API Key>></code></p></td></tr></tbody></table>

4. Once all the details are added, click on Save. You can see the Integration under the WSP List as shown.\ <br>

   <figure><img src="/files/emMx7MeIVUcytDuNZTgl" alt=""><figcaption></figcaption></figure>

### Setting Throttling Configuration

1. Navigate to **Configuration** from the navigation panel. Select **Throttling**, then **WhatsApp**. Keep throttling limit as **1000 per minute.**

<figure><img src="/files/UyeUFBFTkIzKN5rnOAel" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Now you can send 1000 messages sent out per minute through WhatsApp.
{% endhint %}

#### ***Your configuration is ready. You can now start using WebEngage to send WhatsApp messages via Gallabox***

### WebEngage WhatsApp Templates

1. Once the WSP is added in WebEngage, you have to click on "**Add WhatsApp Template**" button. Once you click on "**Add WhatsApp Template**" button, a pop-up will open.

<figure><img src="/files/QI6KQyN1tcHSziQBZ9c7" alt=""><figcaption></figcaption></figure>

2. You have to choose the WSP that you created for Gallabox. You have to copy & paste the exact template (**verified**) from Gallabox you want to share as a part of your campaign. Once you copy & paste the template, click on the button - "**Add Template**". The Template will be listed on your WebEngage Account and is ready to be used in the WhatsApp Campaign.

<figure><img src="/files/BtLRb4BChR7nKGu5ERLh" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
In WebEngage, you list the variables as {{1}}, {{2}}. Make sure to change your variables from Gallabox to the numbers.
{% endhint %}

Get Ready to Launch your first WhatsApp Campaign on WebEngage! :thumbsup: