WebEngage

Easily generate API Key in Gallabox for WebEngage integration. Add WSP in WebEngage for WhatsApp setup with Gallabox details. Throttling limit set at 1000 messages per minute for efficient messaging.

Generate API Key in Gallabox

1. From the left navigation go to Integration in your Gallabox and Click on WebEngage from the available apps.

1. Provide a name for the integration and click on Connect. On connection, Gallabox will provide API Key. This key will be used in the WebEngage Platform.

Add WSP in WebEngage

1. Navigate to WebEngage and from the navigation bar click on Data Platform. Select Integrations from the drop-down and choose WhatsApp Setup and click on Configure.

1. Upon Clicking on Configure, you will have to choose Private WSP from the available apps. A pop-up will appear to Edit WhatsApp Service Provider as show below by providing all the necessary details.

Fields	Description
Configuration Name	Enter Gallabox as the configuration name.
WhatsApp Business Number	Put the phone number connected with your Gallabox account. You can copy it from the integration you created in the previous step. The WhatsApp number should be in this format: 91XXXXXXXXXXX
URL	Paste the below URL in the field https://server.gallabox.com/integrations/webengage/webhook
Request Type	Select Send personalization variables
Custom Headers	Click on Add Header to add the Key and Value as given below. You can copy the API key from the integration created in the previous step. Authorization: Bearer <<Your Gallabox API Key>>

1. Once all the details are added, click on Save. You can see the Integration under the WSP List as shown.

Setting Throttling Configuration

1. Navigate to Configuration from the navigation panel. Select Throttling, then WhatsApp. Keep throttling limit as 1000 per minute.

Now you can send 1000 messages sent out per minute through WhatsApp.

Your configuration is ready. You can now start using WebEngage to send WhatsApp messages via Gallabox

WebEngage WhatsApp Templates

1. Once the WSP is added in WebEngage, you have to click on "Add WhatsApp Template" button. Once you click on "Add WhatsApp Template" button, a pop-up will open.

1. You have to choose the WSP that you created for Gallabox. You have to copy & paste the exact template (verified) from Gallabox you want to share as a part of your campaign. Once you copy & paste the template, click on the button - "Add Template". The Template will be listed on your WebEngage Account and is ready to be used in the WhatsApp Campaign.

In WebEngage, you list the variables as {{1}}, {{2}}. Make sure to change your variables from Gallabox to the numbers.

Get Ready to Launch your first WhatsApp Campaign on WebEngage! 👍