# Send Form

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on Scale and Growth Plans.

## **Understanding "Send Form"**

The Send Form feature allows users to send a form with customizable header, body, and footer texts through a messaging platform.

<figure><img src="/files/grskm1Gw9pcLeFz5zWJg" alt=""><figcaption></figcaption></figure>

## **Send Form Essentials:**

Before we start, here are some things you need to know:

### **Header Text**

This field allows you to set an optional header text for the form, providing context or a title. In the example: "Survey Form."

### **Body**

The body text is where you define the main content or prompt for the user. In the example: "What do you think?"

### **Footer**

Optionally, you can include a footer text. It can be used for additional information or a closing message. In the example: "Thank you for your feedback!"

### **Button Name**

This parameter involves specifying the name for the form submission button. In the example: "View."

### **WhatsApp Flow**

Here, you select or specify the WhatsApp flow associated with the form. It could be a predefined flow for handling user responses.

### **Flow Action**

The flow action defines what happens after the user interacts with the form. In the example: "Coming Soon" suggests that specific actions or behaviors are still in development or yet to be specified.

### **Screen Name**

Paste the Id from JSON format.

## **Implementation Example:**

Let's take an example configuration for a company that would like their customers to change the contact preferences and communication type.

For the **Header Text:** *"Manage Communication Preferences"*

<figure><img src="/files/PLCgkrRfF0AtjF5MV4E3" alt=""><figcaption></figcaption></figure>

For the **Body Text:** *"Select your communication preferences from the options below"*

<figure><img src="/files/SvNq9jLZlIxLrAJb5kBs" alt=""><figcaption></figcaption></figure>

For **Footer Text:** *"Thank you for managing your preferences with us!"*

<figure><img src="/files/WgOXy4CLbxPmFyKXZuNE" alt=""><figcaption></figcaption></figure>

For the **Button Name:** *"Submit Preferences"*

<figure><img src="/files/A8XRux6SUqqbZZJxq1ww" alt=""><figcaption></figcaption></figure>

Select the relevant WhatsApp Flow you have created in your Business Manager. If you haven't, created any, go to [Flows](/whatsapp-flows/create-whatsapp-forms.md).

<figure><img src="/files/GdLJRf9OwwoztdT5OO8W" alt=""><figcaption></figcaption></figure>

For the **Screen Name** you have to paste the Id of the first screen. You can take it from the JSON format. You will get the Id from your Business Manager.

In the below picture, the text enclosed in blue box is the Screen id you have to paste in the Screen Name of Ask Form.

<figure><img src="/files/v4D5rDNZ4MaoBMpj8qXL" alt=""><figcaption></figcaption></figure>

## Sample Flow - Send Form Card

### In Gallabox Bot Interface:

<figure><img src="/files/GdLJRf9OwwoztdT5OO8W" alt=""><figcaption></figcaption></figure>

### In WhatsApp:

<figure><img src="/files/DFs2PAIP7fqCK2Mpxavi" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Note:

1. The above sample flow is for you to understand how "**Send Form**" Card works and it's usage. It is not a representation of what can be achieved with Gallabox.
2. All the responses will be collected in a section - [WhatsApp Flows](/whatsapp-flows/receiving-response-of-whatsapp-forms.md) under Settings.
3. You can use this Card if you don't require any input from the user.
   {% endhint %}

### Prefer watching over reading?

Watch the video below for a detailed explanation.

{% embed url="<https://youtu.be/BzBrdbm08sU?si=Df938Ilv-mz6mS3P>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.gallabox.com/bots/send-card/send-form.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.