# Send Form

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on Scale and Growth Plans.

## **Understanding "Send Form"**

The Send Form feature allows users to send a form with customizable header, body, and footer texts through a messaging platform. 

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FYiJlbfTIkq7iQTHRUicD%2FSend%20Form.gif?alt=media&#x26;token=22b1d041-f6cd-4af8-9a0c-b701b0ed0cc5" alt=""><figcaption></figcaption></figure>

## **Send Form Essentials:**

Before we start, here are some things you need to know:

### **Header Text**

This field allows you to set an optional header text for the form, providing context or a title. In the example: "Survey Form."

### **Body**

The body text is where you define the main content or prompt for the user. In the example: "What do you think?"

### **Footer**

Optionally, you can include a footer text. It can be used for additional information or a closing message. In the example: "Thank you for your feedback!"

### **Button Name**

This parameter involves specifying the name for the form submission button. In the example: "View."

### **WhatsApp Flow**

Here, you select or specify the WhatsApp flow associated with the form. It could be a predefined flow for handling user responses.

### **Flow Action**

The flow action defines what happens after the user interacts with the form. In the example: "Coming Soon" suggests that specific actions or behaviors are still in development or yet to be specified.

### **Screen Name**

Paste the Id from JSON format.

## **Implementation Example:**

Let's take an example configuration for a company that would like their customers to change the contact preferences and communication type.

For the **Header Text:** *"Manage Communication Preferences"*

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FTMFr5vbp23hcgqNPcHMn%2FHeader%20Text%20-%20Send%20Form.gif?alt=media&#x26;token=e56fc940-fa08-42f5-8b88-6c1b2dd7eb1e" alt=""><figcaption></figcaption></figure>

For the **Body Text:** *"Select your communication preferences from the options below"*

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F28wQd5BVI1XTvUflx5ew%2FBody%20text%20-%20Send%20Form.gif?alt=media&#x26;token=d3fed4ac-3911-4ba2-bc48-25c760aa3147" alt=""><figcaption></figcaption></figure>

For **Footer Text:** *"Thank you for managing your preferences with us!"*

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FbkHEjAi2M5NXXkf8zSgY%2FFooter%20-%20Send%20Form.gif?alt=media&#x26;token=c6da4495-de20-4fda-8544-e540c73b6682" alt=""><figcaption></figcaption></figure>

For the **Button Name:** *"Submit Preferences"*

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F8qo2xuLV94NukTFtwwpj%2FButton%20Name%20-%20Send%20Form.gif?alt=media&#x26;token=0a3eb9e5-f5b9-4aca-9258-c72a3338d676" alt=""><figcaption></figcaption></figure>

Select the relevant WhatsApp Flow you have created in your Business Manager. If you haven't, created any, go to [Flows](https://docs.gallabox.com/whatsapp-flows/create-whatsapp-forms).&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FDcCU6NRH1kmNgaW4x6N2%2FSend%20Form%20in%20Gallabox.png?alt=media&#x26;token=719ac17a-93ee-4bf9-996b-f455591d6945" alt=""><figcaption></figcaption></figure>

For the **Screen Name** you have to paste the Id of the first screen. You can take it from the JSON format. You will get the Id from your Business Manager.&#x20;

In the below picture, the text enclosed in blue box is the Screen id you have to paste in the Screen Name of Ask Form.

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fk94bFG5WpDqFuv0b4Si8%2FScreen%20Id.png?alt=media&#x26;token=cce4355f-a3bd-490e-a9d9-11fb2c85e68f" alt=""><figcaption></figcaption></figure>

## Sample Flow - Send Form Card

### In Gallabox Bot Interface:

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FDcCU6NRH1kmNgaW4x6N2%2FSend%20Form%20in%20Gallabox.png?alt=media&#x26;token=719ac17a-93ee-4bf9-996b-f455591d6945" alt=""><figcaption></figcaption></figure>

### In WhatsApp:

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Ff6l3n4YcIL36i6ME2AVK%2FSend%20Form%20in%20Action.gif?alt=media&#x26;token=ece8b743-c902-46aa-a476-980b2c995f6c" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Note:

1. The above sample flow is for you to understand how "**Send Form**" Card works and it's usage. It is not a representation of what can be achieved with Gallabox.&#x20;
2. All the responses will be collected in a section - [WhatsApp Flows](https://docs.gallabox.com/whatsapp-flows/receiving-response-of-whatsapp-forms) under Settings.
3. You can use this Card if you don't require any input from the user.&#x20;
   {% endhint %}

### Prefer watching over reading?&#x20;

Watch the video below for a detailed explanation.

{% embed url="<https://youtu.be/BzBrdbm08sU?si=Df938Ilv-mz6mS3P>" %}