# Tags
Tags play a crucial role in helping you categorize and organize your contacts and conversations, making it easier to locate and manage specific information efficiently. Tags can be created, edited, and assigned to contacts or conversations by authorized users or admins, streamlining your data management process.
To create a tag:
1. Go to Tags under settings and click on +Add Tag.
2. You need to specify the **Name** for the tag. The name should be descriptive and relevant to the type of contacts or messages you intend to associate with this tag. For example, if you want to create a tag for customers interested in a specific plan, you can name it "Plan A Enthusiasts."
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.gallabox.com/basic-modules/tags.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
