Message Tracker
Gallabox's Message Tracker feature ensures efficient message organization and monitoring. Create a tracker, link it to your message template, and easily track usage & performance for better insights.
The Message Tracker feature in Gallabox allows you to keep a record of your messages for better organization and monitoring.
You have to create a Tracker and then link it to the respective message template you would like to monitor.
Create a Message Tracker
To create a message tracker:
Go to Message tracker under Settings and click on +Create Tracker.
Provide the Tracking Name and the descriptive description for your tracker, making it easier to identify their content or purpose.
Add the Message Tracker
Once you've established a message tracker, the next step is to associate it with the specific WhatsApp Template that you wish to monitor closely. This linkage allows you to track the usage and performance of that particular template effectively.
To link the message tracker:
Go to Message Templates under settings.
Choose the message you would want to monitor and follow the GIF.
Gallabox's Message Tracker simplifies message organization and monitoring.
Message Tracker Logs
Here you can view the stats for the campaign you have attached the message tracker to. You will get to know the number for your customers views, their response, reaction, URL click rate (if added in the WhatsApp Template), and unsubscribe rate.
If you want message tracker logs in an excel sheet, export the logs as shown in GIF below.
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