# Team Inbox

Gallabox Conversations is not just a tool; it's your superhero sidekick for building incredible connections with your customers. Imagine a world where you effortlessly handle customer inquiries, address concerns, and gather priceless feedback – that's the magic of Conversations!

<figure><img src="/files/3fSt6wKLA7N7sEm11ism" alt=""><figcaption></figcaption></figure>

> Picture this: You are a part of a dynamic 10-member team, and you're itching for a seamless way to tackle customer queries on WhatsApp. Enter **Gallabox Conversations** – *your ultimate problem-solver*. When a customer drops a message on your WhatsApp, this tool swoops in to save the day. You can set it up to automatically assign messages – whether to a [super-smart chatbot](/bots/gallabox-bot-glossary.md) for lightning-fast responses or evenly distribute them among your awesome team using a [round-robin approach](/whatsapp-channel/assignments-rules.md).

<figure><img src="/files/hqlyliLnHP7vTtIYlTOQ" alt=""><figcaption></figcaption></figure>

But hold on, there's more to this superhero tool! **Gallabox Conversations** isn't just about message distribution; it's about boosting teamwork. Team members can use [mentions](/conversations/compose-box.md#mention), [share media](/conversations/compose-box.md#attach-files), [unleash powerful templates](/conversations/compose-box.md#whatsapp-templates), and a [whole lot more](/conversations/compose-box.md).

**The goal?** To supercharge your customer interactions, making it a breeze for you and your team.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.gallabox.com/conversations/team-inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.