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Team Inbox
Gallabox Conversations is a powerful tool to facilitate meaningful interactions with your customers. Conversations empowers you to address inquiries, resolve concerns, gather valuable feedback, and foster stronger customer relationships.
Imagine you're part of a bustling 10-member team, and you're wondering how to efficiently handle customer inquiries through WhatsApp. Gallabox Conversations is the solution. When a customer reaches out to your WhatsApp number, this tool comes into play. You can configure it to automatically assign incoming messages – whether to an intelligent chatbot for quick responses or distribute them evenly among your team using a round-robin approach.
But Gallabox Conversations offers more than just message distribution. It elevates collaboration by allowing team members to use mentions, share media, utilize templates, and much more. The aim is to simplify and enhance your customer interactions, making it a smooth and efficient process.
Last modified 16d ago