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Bot Management
To duplicate a card in the bot flow, click on the duplicate button. Follow the GIF below.
To edit the card in a bot flow, click on the pencil button. Follow the GIF below.
To delete the card from a bot flow, click on the red x button. Follow the GIF below.
Session logs are similar to a bot's diary, containing information about who interacted with the triggered bot. These logs are valuable because they reveal where in the bot flow customers may have dropped off and how many users successfully completed the entire bot interaction.
To see the session logs, follow the GIF below:
Last modified 16d ago