> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/contacts/marketing-opt-in/marketing-opt-out-management.md).

# Marketing opt-out Management

1. The footer content mentioned below is made mandatory by default during the creation of marketing templates.

<figure><img src="/files/UNYUGr8BCZJYKHJCdsLE" alt=""><figcaption></figcaption></figure>

2. When a contact, whose marketing opt-in was previously set as YES, responds with STOP,
3. Gallabox automatically sends a message informing them that they have unsubscribed from marketing messages.
4. Additionally, the marketing opt-in of the contact is changed from YES to NO.

<figure><img src="/files/aaVMFNqo8CPevzAiM8DH" alt=""><figcaption></figcaption></figure>

5. If the contact chooses to subscribe back by clicking on the displayed button,
6. Gallabox will subscribe them back and change the marketing opt-in from NO to YES.

<figure><img src="/files/ue90ANGmicj2V45tbVuc" alt=""><figcaption></figcaption></figure>