> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/bots/send-card/send-media.md).

# Send Media

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all Paid Plans.

## Overview

Use this card when you want to share any media with your customers. The media options you could send are Audio, Video, Image and Document.

<figure><img src="/files/765kF29FEOqyPhxqEcyM" alt=""><figcaption></figcaption></figure>

### **Audio**

When attaching a pre-recorded audio, make sure the file size doesn't exceed 16 MB. The allowed media formats are - aac, mp4, amr, mpeg, and ogg.

<figure><img src="/files/ijYDnsr3pFAD5ONxsOvJ" alt=""><figcaption><p>Audio Message</p></figcaption></figure>

### **Image**

When using this, make sure the file size doesn't exceed 5 MB. The allowed media formats are - jpeg and png. You could add a caption for the attached image.

<figure><img src="/files/p3kn7CKlpOIFPV9fYQIg" alt=""><figcaption><p>Image Message</p></figcaption></figure>

> You can add the descriptive text or context to an Image in ***Caption.***

### **Video**

The file size should not exceed 16 MB while sending the video to your customers. The allowed media formats are - mp4 and 3gpp. You could add a caption for the attached video.

<figure><img src="/files/bRjCHq3Wai9rV3XNbwzj" alt=""><figcaption><p>Video Message</p></figcaption></figure>

> You can add the descriptive text or context to a video in ***Caption.***

### **Document**

While sending the document to your customers, make sure the size is up to 16 MB.

<figure><img src="/files/4hggfMJBPCmTNXvDqerM" alt=""><figcaption><p>Document Message</p></figcaption></figure>

{% hint style="info" %}
Instead of uploading Text, Audio, Video, or a document, you could also paste the link of the media formats.
{% endhint %}

### **Duplicate/Delete/Edit Send Media Card**

When hovering over the card, you'll see the option to **duplicate** the card, a **pencil** to edit the block, and a "**x**" to delete the card.

<figure><img src="/files/f83JWmBPUfG0vJqwwadZ" alt=""><figcaption></figcaption></figure>

This is how Send Media card works on WhatsApp:

<figure><img src="/files/rlPNr10fUijdzX8nFf9N" alt=""><figcaption></figcaption></figure>