# Send Media

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all Paid Plans.

## Overview

Use this card when you want to share any media with your customers. The media options you could send are Audio, Video, Image and Document.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FV0GCc1clmP5iZotsdHQB%2FSend%20Media.gif?alt=media&#x26;token=537a0414-a347-4ad0-a3cd-37df945edfb3" alt=""><figcaption></figcaption></figure>

### **Audio**

When attaching a pre-recorded audio, make sure the file size doesn't exceed 16 MB. The allowed media formats are - aac, mp4, amr, mpeg, and ogg.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fus5tG7THWPs2kjF2ZBBl%2FSend%20Media%201.1.png?alt=media&#x26;token=5be65382-0340-4e96-9541-da5564fc65d3" alt=""><figcaption><p>Audio Message</p></figcaption></figure>

### **Image**

When using this, make sure the file size doesn't exceed 5 MB. The allowed media formats are - jpeg and png. You could add a caption for the attached image.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FafgplokfViO0ueEJikju%2FSend%20Media%201.2.png?alt=media&#x26;token=9817a273-f705-4fbb-ad3d-6bad5c840fe7" alt=""><figcaption><p>Image Message</p></figcaption></figure>

> You can add the descriptive text or context to an Image in ***Caption.***&#x20;

### **Video**

The file size should not exceed 16 MB while sending the video to your customers. The allowed media formats are - mp4 and 3gpp. You could add a caption for the attached video.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FG1TtSwyFCdUvzBjcpgeO%2FSend%20a%20Media%201.3.png?alt=media&#x26;token=67ac34b0-2966-469a-a837-d8d166b3a713" alt=""><figcaption><p>Video Message</p></figcaption></figure>

> You can add the descriptive text or context to a video in ***Caption.***&#x20;

### **Document**

While sending the document to your customers, make sure the size is up to 16 MB.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Ff05SaWz7WLcBUEjsvK35%2FSend%20Media%201.4.png?alt=media&#x26;token=321f8ab2-8a06-4652-8a68-9b5f4a086a7c" alt=""><figcaption><p>Document Message</p></figcaption></figure>

{% hint style="info" %}
Instead of uploading Text, Audio, Video, or a document, you could also paste the link of the media formats.
{% endhint %}

### **Duplicate/Delete/Edit Send Media Card**

When hovering over the card, you'll see the option to **duplicate** the card, a **pencil** to edit the block, and a "**x**" to delete the card.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fn0P0HfPr4KkPnepZGAG6%2FSend%20Media%20-%20Edit%2CDelete%2CDuplicate.gif?alt=media&#x26;token=5000846d-9f32-4ba3-a1e2-f13141505a83" alt=""><figcaption></figcaption></figure>

This is how Send Media card works on WhatsApp:

<figure><img src="broken-reference" alt=""><figcaption></figcaption></figure>
