# Send Media

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all Paid Plans.

## Overview

Use this card when you want to share any media with your customers. The media options you could send are Audio, Video, Image and Document.

<figure><img src="/files/765kF29FEOqyPhxqEcyM" alt=""><figcaption></figcaption></figure>

### **Audio**

When attaching a pre-recorded audio, make sure the file size doesn't exceed 16 MB. The allowed media formats are - aac, mp4, amr, mpeg, and ogg.

<figure><img src="/files/ijYDnsr3pFAD5ONxsOvJ" alt=""><figcaption><p>Audio Message</p></figcaption></figure>

### **Image**

When using this, make sure the file size doesn't exceed 5 MB. The allowed media formats are - jpeg and png. You could add a caption for the attached image.

<figure><img src="/files/p3kn7CKlpOIFPV9fYQIg" alt=""><figcaption><p>Image Message</p></figcaption></figure>

> You can add the descriptive text or context to an Image in ***Caption.***

### **Video**

The file size should not exceed 16 MB while sending the video to your customers. The allowed media formats are - mp4 and 3gpp. You could add a caption for the attached video.

<figure><img src="/files/bRjCHq3Wai9rV3XNbwzj" alt=""><figcaption><p>Video Message</p></figcaption></figure>

> You can add the descriptive text or context to a video in ***Caption.***

### **Document**

While sending the document to your customers, make sure the size is up to 16 MB.

<figure><img src="/files/4hggfMJBPCmTNXvDqerM" alt=""><figcaption><p>Document Message</p></figcaption></figure>

{% hint style="info" %}
Instead of uploading Text, Audio, Video, or a document, you could also paste the link of the media formats.
{% endhint %}

### **Duplicate/Delete/Edit Send Media Card**

When hovering over the card, you'll see the option to **duplicate** the card, a **pencil** to edit the block, and a "**x**" to delete the card.

<figure><img src="/files/f83JWmBPUfG0vJqwwadZ" alt=""><figcaption></figcaption></figure>

This is how Send Media card works on WhatsApp:

<figure><img src="/files/rlPNr10fUijdzX8nFf9N" alt=""><figcaption></figcaption></figure>


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.gallabox.com/bots/send-card/send-media.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.