# Shopify Template Variables for WhatsApp Messages

When creating WhatsApp message templates with Shopify integration, you can personalize messages using dynamic variables. These variables pull real-time data from your Shopify store, orders, and checkout information.

Use the below listed dynamic variables to personalize your WhatsApp messages based on customer orders, checkout events, and refunds from Shopify.

### 🛒 Order Variables

| Label               | Variable                      | Description                                                       | Sample Value                       |
| ------------------- | ----------------------------- | ----------------------------------------------------------------- | ---------------------------------- |
| Order ID            | `{{shopify_order_id}}`        | Unique ID of the customer’s order                                 | `4589327832`                       |
| Customer Name       | `{{shopify_customer_name}}`   | Billing name or customer’s first name                             | `Jane Doe`                         |
| Price               | `{{shopify_order_price}}`     | Order amount with currency                                        | `USD 299.00`                       |
| Brand Name          | `{{shopify_brand_name}}`      | Name of your Shopify store                                        | `GadgetZone`                       |
| Order Name / Number | `{{shopify_order_name}}`      | Shopify-generated order reference                                 | `#1001`                            |
| Order Items         | `{{shopify_order_items}}`     | List of purchased items                                           | `1x iPhone 15 Pro, 2x AirPods Pro` |
| Product Items       | `{{shopify_product_items}}`   | Product names from the order                                      | `iPhone 15 Pro, AirPods Pro`       |
| Total Price         | `{{shopify_total_price}}`     | Total amount including product price, shipping charges, and taxes | `INR 1250.00`                      |
| Sub-total Price     | `{{shopify_sub_total_price}}` | Product price only, excluding shipping charges and taxes.         | `INR 1000.00`                      |

### 🧾 Checkout Variables

| **Label**              | **Variable**                         | **Description**                      | **Sample Value**                     |
| ---------------------- | ------------------------------------ | ------------------------------------ | ------------------------------------ |
| Checkout Token         | `{{shopify_checkout_token}}`         | Unique checkout session ID.          | `chkt_92817`                         |
| Checkout URL           | `{{shopify_checkout_url}}`           | Link to resume abandoned checkout.   | `https://mystore.com/checkout/92817` |
| Checkout Customer Name | `{{shopify_checkout_customer_name}}` | Customer name from shipping details. | `John Smith`                         |
| Items                  | `{{shopify_checkout_items}}`         | Products and quantities in checkout. | `1x MacBook Air, 1x Magic Mouse`     |
| Checkout Price         | `{{shopify_checkout_price}}`         | Total price for the abandoned cart.  | `USD 1199.00`                        |
| Product Name           | `{{shopify_product_name}}`           | Main product in checkout/cart.       | `MacBook Air`                        |
| Product Image          | `{{shopify_product_image}}`          | Image URL of product in checkout.    | `https://.../macbook.jpg`            |
| Brand Name             | `{{shopify_brand_name}}`             | Store or business name.              | `TechHouse`                          |

### 💸 Refund Variables

| **Label**     | **Variable**                       | **Description**                | **Sample Value** |
| ------------- | ---------------------------------- | ------------------------------ | ---------------- |
| Customer Name | `{{shopify_refund_customer_name}}` | Name on the refunded order.    | `Alice Green`    |
| Refund Amount | `{{shopify_refund_amount}}`        | Total refund amount processed. | `USD 89.99`      |