# Workflows for Shipway

### Order Delivered Notifications

1. Click on Use beside the Order Delivered Workflow.&#x20;

<figure><img src="/files/SR6qoB6mYY5brOlxdHBM" alt=""><figcaption></figcaption></figure>

2. Click on **Pick Template** to open the template library for  you to select the template. &#x20;

<figure><img src="/files/CBSFuumC8ivgAwuPWh4g" alt=""><figcaption></figcaption></figure>

3. To choose the Template you would like to share with the customers when their order has been delivered click **Use** above the chosen template as shown in the picture below.&#x20;

<figure><img src="/files/CC4MBG7nPI6qMlnEzLgI" alt=""><figcaption></figcaption></figure>

4. Once you have selected the template, the next step is to map the variables in the templates and click on **Done**.&#x20;

<figure><img src="/files/XnPpzosOkOHzjGdH9K6M" alt=""><figcaption></figcaption></figure>

5. Click on update workflow as the last step.&#x20;

<figure><img src="/files/D13dZEGY1ZKlAvEKIx5a" alt=""><figcaption></figcaption></figure>

### Order Pickup Alerts

1. Click on Use beside the Order Picked Up Workflow.&#x20;

<figure><img src="/files/fd1z4tIGsvXETI4UoH6E" alt=""><figcaption></figcaption></figure>

2. Click on **Pick Template** to open the template library for  you to select the template. &#x20;

<figure><img src="/files/i2R9KRSPJhaIzmfVmwQR" alt=""><figcaption></figcaption></figure>

3. To choose the Template you would like to share with the customers when their order has been delivered click **Use** above the chosen template as shown in the picture below.&#x20;

<figure><img src="/files/CC4MBG7nPI6qMlnEzLgI" alt=""><figcaption></figcaption></figure>

4. Once you have selected the template, the next step is to map the variables in the templates and click on **Done**.&#x20;

<figure><img src="/files/a6Cp8jDll3axpHFPr8u3" alt=""><figcaption></figcaption></figure>

5. Click on update workflow as the last step.&#x20;

<figure><img src="/files/yDdya8y5hY6uODU7DWIE" alt=""><figcaption></figcaption></figure>

### Delivery Updates Notifications

1. Click on Use beside the Out for Delivery Workflow.&#x20;

<figure><img src="/files/gFgUKYBQpHVIbPlgGZrF" alt=""><figcaption></figcaption></figure>

2. Click on **Pick Template** to open the template library for  you to select the template. &#x20;

<figure><img src="/files/lSKKfKBALawt2WlSIdpV" alt=""><figcaption></figcaption></figure>

3. To choose the Template you would like to share with the customers when their order has been delivered click **Use** above the chosen template as shown in the picture below.&#x20;

<figure><img src="/files/CC4MBG7nPI6qMlnEzLgI" alt=""><figcaption></figcaption></figure>

4. Once you have selected the template, the next step is to map the variables in the templates and click on **Done**.&#x20;

<figure><img src="/files/csC8OXoucqp4CFFjMGRQ" alt=""><figcaption></figcaption></figure>

5. Click on update workflow as the last step.&#x20;

<figure><img src="/files/TcckVOUINt0w142STgrB" alt=""><figcaption></figcaption></figure>

### Workflow Functionality Check

1. From the left navigation go to **Integration** and Click on **Shipway** from the available apps.&#x20;

<figure><img src="/files/l2XJ39bOTSPeiEn5G18L" alt=""><figcaption></figcaption></figure>

2. &#x20;Click on Logs when the window for Shipway Integration opens up.

<figure><img src="/files/ETmetyNip7VxktemWXFv" alt=""><figcaption></figcaption></figure>

3. If the Logs space is empty, it means you are yet to update the Shipment Status in your Shipway account. Once you start updating the shipment status - Order delivered, Order Picked Up, or Order Out for delivery, the logs will start showing as shown in the picture below.&#x20;

<figure><img src="/files/EDQ6AxHB4XHaoTeilAo2" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you are seeing the Error logs in your Shipway Integration, kindly check

* If the template you are sending is approved.&#x20;
* If the variables are mapped properly.

Click on <img src="/files/7svafNhFttZHB2G7xODI" alt="" data-size="line"> to know the error you are facing.&#x20;
{% endhint %}

4. If there is no error, the logs will look like the picture below:&#x20;

<figure><img src="/files/QmC517hBtfdpxCO0Ykbf" alt=""><figcaption></figcaption></figure>


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