> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/integration/e-commerce-platforms/shopflo.md).

# Shopflo

### **Connecting with Shopflo**

Connecting Shopflo with Gallabox helps you recover abandoned carts. By merging these platforms, you can easily send automated follow-up WhatsApp messages to customers who left items in their carts.

### Shopflo Integration

To integrate Shopflo with Gallabox, follow these steps carefully:

1. Go to **Integrations** in the left navigation. Hover on **Shopflo** Integration from the available applications and click on the application.

<figure><img src="/files/GjzAb6jx4lso74lv5dQI" alt=""><figcaption></figcaption></figure>

2. Click on "Connect". Enter the desired Integration Name and submit.

<figure><img src="/files/cP4u2K7J4Rvw1RnGUxWX" alt=""><figcaption></figcaption></figure>

3. Copy the Webhook URL. In your Shopflo dashboard, go to Settings. Select Integrations, choose Abandoned Cart Webhooks.

<figure><img src="/files/UeaFBAo8PqB0GFalwiTa" alt=""><figcaption></figcaption></figure>

4. Enable the Webhook Tracking and add the Webhook Configuration. Paste the Webhook URL under the Webhook Configuration and enable it. Click on Save.

<figure><img src="/files/Svsz61cnRfMCw0tXnXlQ" alt=""><figcaption></figcaption></figure>

5. In your Gallabox Dashboard, choose the desired WhatsApp Channel for this Integration and click on '**Update Configuration**'.

<figure><img src="/files/ENwDe5zTa1tOettquIh0" alt=""><figcaption></figcaption></figure>

You can now create workflow to recover Abandoned Cart.

### Abandoned Checkout Workflow

You can use this workflow to send payment status notifications to your customers via your official WhatsApp number. To set this workflow:

1. Click on 'Use' besides the Abandoned Checkout Workflow.

<figure><img src="/files/CjEE5yxysxPxjngLo1KF" alt=""><figcaption></figcaption></figure>

2. Select the WhatsApp template you'd like to use to help customers recover their abandoned carts. Map the variables (if any) for the Template.

{% hint style="info" %}
Here is an example of personalized template with placeholders for all the available variables:

***

**Hi {{Full Name}},**

Thank you for your order! Here are the details:

**Total Price:** {{Total Price}}

**Order Items:** {{Order Items}}

You can complete your purchase using the link below:

({{Checkout URL}}?token={{Checkout Token}})

Thank you for shopping with us!
{% endhint %}

<figure><img src="/files/uxCLnNqhyzX8nccDzH7N" alt=""><figcaption></figcaption></figure>

3. Click on **Add Action**. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on. Click on 'Create Workflow'.

<figure><img src="/files/TWjDQ7PwdjIfuP6Rfwqi" alt=""><figcaption></figcaption></figure>

### Disable Workflow

To disable a workflow, go to the **Workflows** tab and toggle the **Status** switch to **Off**.

<figure><img src="/files/DRLylfiigQzNTw6gmsV6" alt=""><figcaption></figcaption></figure>

These steps help you create, customize, and manage automated workflows to enhance user engagement and streamline processes.