FAQs

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Subscription Queries

What are the methods of payment accepted by Gallabox?

We accept credit cards, debit cards, net banking, and UPI payments.

I have opted to pay my subscription annually and, I have opted for add-ons in my plan. Will I get a discount on the add-ons as well?

Gallabox will provide a discount on annual subscription plans only. If you wish to add on any features they will be billed separately. You can also look at upgrading your plan to our Scale+ plan which contains all our add-on features to acquire your annual subscription discount.

Will the WhatsApp charges be in $ or β‚Ή?

Gallabox will generate an invoice based on your account setting you have set.

Are the Gallabox pricing plans inclusive of tax?

No, Gallabox’s subscription rates and any add-on requirements are exclusive of tax.

When will my billing period start?

Your billing period on Gallabox begins once your WhatsApp API number is registered for your business account.

For further assistance with billing, or payments: support@gallabox.com

Add-ons

Is there any additional fee to use WhatsApp Chatbot Builder?

No, there is no additional fee to use WhatsApp Chatbot Builder on Gallabox. To know more please contact support@gallabox.com.

I want to increase the number of agent logins on Gallabox. What are the charges?

Gallabox can increase the number per agent login for Rs 1000/ month.

I want to increase the number of channels. What are the charges?

Gallabox can increase the number of channels at Rs 1200/ month.

For further assistance with add-on features, feel free to contact: support@gallabox.com

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