> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/pricing-and-billing-modules/faqs.md).

# FAQs

### Subscription Queries

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<summary>What are the methods of payment accepted by Gallabox?</summary>

We accept credit cards, debit cards, net banking, and UPI payments.

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<summary>I have opted to pay my subscription annually and, I have opted for add-ons in my plan. Will I get a discount on the add-ons as well?</summary>

Gallabox will provide a discount on annual subscription plans only. If you wish to add on any features they will be billed separately. You can also look at upgrading your plan to our Scale+ plan which contains all our add-on features to acquire your annual subscription discount.

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<summary>Will the WhatsApp charges be in $ or ₹?</summary>

Gallabox will generate an invoice based on your account setting you have set.

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<summary>Are the Gallabox pricing plans inclusive of tax?</summary>

No, Gallabox’s subscription rates and any add-on requirements are exclusive of tax.

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<summary>When will my billing period start?</summary>

Your billing period on Gallabox begins once your WhatsApp API number is registered for your business account.

For further assistance with billing, or payments: <mark style="color:blue;"><support@gallabox.com></mark>

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### Add-ons

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<summary>Is there any additional fee to use WhatsApp Chatbot Builder?</summary>

No, there is no additional fee to use WhatsApp Chatbot Builder on Gallabox. To know more please contact <mark style="color:blue;"><support@gallabox.com></mark>.

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<summary>I want to increase the number of agent logins on Gallabox. What are the charges?</summary>

Gallabox can increase the number per agent login for Rs 1000/ month.

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<summary>I want to increase the number of channels. What are the charges?</summary>

Gallabox can increase the number of channels at Rs 1200/ month.

For further assistance with add-on features, feel free to contact: <mark style="color:blue;"><support@gallabox.com></mark>

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