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Gallabox Docs
  • Welcome to Gallabox Docs
  • 🆕Get Started
    • Pre-requisites
    • Signup
    • Explore Demo Account
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  • ✅Connect WhatsApp Channel
    • Connect your WhatsApp
    • Meta Business Verification
    • Apply for WhatsApp Blue Tick
    • Migrate to Gallabox
    • Messaging Limits & Quality Ratings
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  • 🈁CONVERSATIONS
    • Gallabox Conversations Glossary
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  • 📘CONTACTS
    • Gallabox Contact Glossary
    • Add Contact
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    • Marketing Opt-In
      • Marketing opt-in on contact creation
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  • 🤖BOTS
    • Gallabox Bot Glossary
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    • Bot Utilities
      • Send Button Option
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      • Jump to
      • Switch
      • AI node - GPT Dialog
      • AI node - GPT Knowledge Base
      • Working hours
      • Hint
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    • Bot Actions
      • Assign Conversation
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      • Update Conversation Fields
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      • Update Company Fields
      • Push to Sequence
      • Add Note & Mention
      • Conversion Events
    • Bot Connectors
      • Connect your system with the WhatsApp chat bot using API
      • Connect WhatsApp and Google Sheets to Collect Responses
      • Send payment links via WhatsApp chatbot using Razorpay integration
      • Send your WhatsApp data to Zoho CRM using Chatbot
      • Connect Shopify and WhatsApp to collect orders using chatbot
      • Send your WhatsApp data to HubSpot using Chatbot
      • Send your WhatsApp data to Zoho Bigin using Chatbot
      • Send your WhatsApp data to Leadsquared using Chatbot
      • Send your WhatsApp data to WooCommerce using Chatbot
      • Connect ChatGPT with WhatsApp in Gallabox Chatbot
      • Zoom WhatsApp Integration - How to enable webinar registration on WhatsApp
      • Send your WhatsApp data to Sangam CRM using Chatbot
      • Send payment links via WhatsApp chatbot using PhonePe
      • Send Payment links via WhatsApp Chatbot using Stripe
      • Enhance Chatbot with ElevenLabs AI Voice Synthesis
      • Send your WhatsApp data to Pipedrive CRM using Chatbot
    • Set up Default Bot
    • Bot Management
    • Gallabox Bot FAQs
  • 🔊BROADCAST
    • Gallabox Broadcast
    • Select Template
    • Select Audience
    • Review and Send Broadcast
    • Broadcast Analytics and Report
    • Gallabox Broadcast FAQs
  • 🔢WHATSAPP DRIP CAMPAIGNS
    • Understanding Drip Marketing
    • Basics of Drip Campaign
    • Create New Drip Campaign
    • Drip Campaign Setup
    • Drip Campaign Message Management
    • Campaign Management Options
    • Drip Campaign Analytics
    • Gallabox WhatsApp Drip Marketing FAQs
  • 📈AD CAMPAIGNS
    • CTWA in Gallabox
    • Create your Campaign
    • Click To WhatsApp Analytics
    • CAPI Integration
    • Gallabox CTWA FAQs
  • 🛒WHATSAPP SHOP
    • Gallabox WhatsApp Shop Overview
    • Connect the Catalog with Meta
    • Connect Catalog with Gallabox
    • WhatsApp Order Summary
    • Gallabox WhatsApp Shop FAQs
  • 🪙PAYMENTS
    • Gallabox Native Payments Overview
    • Establish Connection
    • Sending Payment Links
    • Tracking Payments
    • Gallabox Native Payment FAQs
  • 🔃WhatsApp Forms
    • Gallabox WhatsApp Forms Overview
    • Create WhatsApp Forms
      • Create WhatsApp Forms in Gallabox
      • Create WhatsApp Forms with Template Builder
      • Create WhatsApp Forms using JSON
    • Sending a WhatsApp Form
      • Send WhatsApp Form in a Message Template
      • Send WhatsApp Form in a Bot
    • Receiving Response of WhatsApp Forms
    • Best Practices for WhatsApp Forms
    • Gallabox WhatsApp Forms FAQS
  • ℹ️WHATSAPP CHANNEL
    • Channel Settings
    • Manage your Connections
    • Widget for your website
    • Configuration Message Settings
    • Block List
    • User Mapping
    • Assignments Rules
    • Compliance Info
    • Account Profile Info
    • WhatsApp Channel FAQs
    • WhatsApp Business API Errors
  • 🚧INTEGRATION
    • E-commerce Platforms
      • Shopify
        • Shopify Template Variables for WhatsApp Messages
        • Workflows for Shopify
      • WooCommerce
        • Workflows for WooCommerce
      • WooCommerce Cart Abandonment Recovery
      • Shopflo
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      • Kylas
        • Workflows for Kylas
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        • Workflows for LeadSquared
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        • Workflows for Shipway
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        • Workflows for Cashfree
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        • Workflows for Razorpay
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        • Stripe Workflows
    • Marketing and Engagement Platforms
      • WebEngage
        • WebEngage WhatsApp Campaigns
      • MoEngage
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        • Send Automated Messages on WhatsApp to Facebook Leads
        • Send Sequence of Messages to Facebook Leads
      • CleverTap
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      • Generic Webhooks
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        • Zoho Books Notifications
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      • Calendly
        • Workflows for Calendly
      • Miitel
    • Gallabox Integration FAQs
  • ⚙️ACCOUNT MANAGEMENT
    • Account Essentials
    • User Details
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    • Account Details
  • 💰Pricing & Billing Modules
    • Conversation Pricing
    • Message Credits
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    • FAQs
  • 🚾Web-Chat Channel
    • Web-Chat Channel
  • 🧰Basic Modules
    • WhatsApp Templates
      • Template Creation and Editing
      • Re-write with AI
      • Custom Marketing and Utility Templates
      • Product Marketing Templates
      • Authentication Templates
      • Limited-Time Offer Templates
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      • Coupon Code WhatsApp Template
      • Carousel Template
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      • FAQs - WhatsApp Template Messages
    • Contact Fields
    • Conversation Fields
    • Tags
    • Message Tracker
    • Canned Responses
  • 🔒Account Security Features
    • Allowed IPs
    • Activity Log
    • Two Factor Authentication
  • 👨‍💻DEVELOPER RESOURCES
    • API Key and Secret
    • API Docs
    • Webhook
    • Conversation Widget
  • 📊REPORTS & ANALYTICS
    • Dashboard
    • WhatsApp Failed Messages
    • WhatsApp Notification Messages
    • Conversation Report
  • Privacy and Security
    • Data Security and Infra
    • Subprocessors
    • Data Processing Agreement
  • 👾EXTRAS
    • WhatsApp Business API - Unsupported Messages
    • Understanding Message Delivery Issues on WhatsApp
    • WhatsApp’s New Per-user Messaging Limits
  • Frequently Asked Questions
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On this page
  • Broadcast Details
  • Message Delivery Mode
  • Target Audience
  • Broadcast Reply Settings
  • Test Broadcast
  • Send Broadcast
  • Message Limits & Wallet
  1. BROADCAST

Review and Send Broadcast

Take control of your broadcast scheduling settings. Get insights into selected contacts and their details. Preview your message template and customize settings for compliance and quality.

PreviousSelect AudienceNextBroadcast Analytics and Report

Last updated 8 days ago

Gallabox's Schedule Broadcast feature helps you send WhatsApp messages to a selected segment of contacts at a scheduled time. This helps businesses plan campaigns better, stay within Meta's messaging limits, and ensure timely customer outreach.

Broadcast Details

  • You can rename your broadcast and choose the date and time to schedule it.

  • A message preview is shown on the right side with dynamic fields filled for the first 20 contacts in the audience.

Message Delivery Mode

When creating a broadcast, you can choose how your messages are delivered to your audience. Gallabox offers two delivery modes based on Meta's guidelines: Advanced Mode and Standard Mode.

Advanced Mode - Optimized Delivery via Meta MM Lite (Recommended)

In this mode, Gallabox uses Meta's MM Lite infrastructure to optimize message delivery. It is designed to help you scale your broadcasts efficiently.

  • Approval Required: Your message must be approved by Meta to be sent in this mode.

  • Fallback to Standard Mode: If the message isn't approved in time, it will be sent using Standard Mode.

ℹ️ Note: This mode is ideal for high-volume campaigns where approval-based delivery can enhance performance and reach.

Standard Mode - Regular Delivery with Meta’s Default Limits

Meta limits marketing messages to prevent spam and ensure a good experience for users. If some messages fail to deliver due to these limits or temporary issues, Gallabox can automatically retry them based on your configuration.

Turn Enable Broadcast Retry ON to allow retries until the message is successfully sent or the retry period ends. You have two options to manage how and when retries happen:

Smart Retry (Recommended)

Set a specific date using the "Retry until" field. From that date, Gallabox will attempt to resend the undelivered message up to three times automatically before stopping. You don’t need to manually set the intervals.

Ideal for teams who want Gallabox to manage retries intelligently without manual input.

Manual Retry

Manually choose 3 specific intervals to retry sending the message.

  • First retry

  • Second retry

  • Third retry

Gallabox will calculate and display the exact date and time of each attempt based on your selections.

Best for campaigns with strict timing needs or if you want to space out retries over multiple days.

Target Audience

View the total number of contacts the broadcast will reach. Marketing Opt-in is enabled by default to ensure messages are only sent to customers who’ve given consent.

Broadcast Reply Settings

Choose how replies are assigned after the message is sent. Assign to a specific team, user, or bot This allows your team to handle replies effectively.

Test Broadcast

Before sending the full campaign, use the Test Broadcast button. Add up to 10 contact numbers and names. Click Send Now to test your message

Test broadcasts are chargeable and consume both message credits and daily limits.

Send Broadcast

Once everything is ready, Click Send Broadcast.

Use the checkbox to confirm if this is an additional message to the same contacts within 24 hours. This improves compliance and message delivery success by aligning with WhatsApp's 24-hour session rules.

Message Limits & Wallet

  • Your plan includes a daily message limit (e.g., 250/day)

  • If exceeded or if your wallet lacks funds, you'll be notified

  • Recharge your Gallabox wallet to continue sending

Happy broadcasting!

🔊