Review and Send Broadcast

Take control of your broadcast scheduling settings. Get insights into selected contacts and their details. Preview your message template and customize settings for compliance and quality.

Gallabox's Schedule Broadcast feature helps you send WhatsApp messages to a selected segment of contacts at a scheduled time. This helps businesses plan campaigns better, stay within Meta's messaging limits, and ensure timely customer outreach.

Broadcast Details

• You can rename your broadcast and choose the date and time to schedule it.

• A message preview is shown on the right side with dynamic fields filled for the first 20 contacts in the audience.

Message Delivery Mode

When creating a broadcast, you can choose how your messages are delivered to your audience. Gallabox offers two delivery modes based on Meta's guidelines: Advanced Mode and Standard Mode.

Advanced Mode - Optimized Delivery via Meta MM Lite (Recommended)

In this mode, Gallabox uses Meta's MM Lite infrastructure to optimize message delivery. It is designed to help you scale your broadcasts efficiently.

• Approval Required: Your message must be approved by Meta to be sent in this mode.

• Fallback to Standard Mode: If the message isn't approved in time, it will be sent using Standard Mode.

ℹ️ Note: This mode is ideal for high-volume campaigns where approval-based delivery can enhance performance and reach.

Standard Mode - Regular Delivery with Meta’s Default Limits

Meta limits marketing messages to prevent spam and ensure a good experience for users. If some messages fail to deliver due to these limits or temporary issues, Gallabox can automatically retry them based on your configuration.

Turn Enable Broadcast Retry ON to allow retries until the message is successfully sent or the retry period ends. You have two options to manage how and when retries happen:

Smart Retry (Recommended)

Set a specific date using the "Retry until" field. From that date, Gallabox will attempt to resend the undelivered message up to three times automatically before stopping. You don’t need to manually set the intervals.

Ideal for teams who want Gallabox to manage retries intelligently without manual input.

Manual Retry

Manually choose 3 specific intervals to retry sending the message.

• First retry

• Second retry

• Third retry

Gallabox will calculate and display the exact date and time of each attempt based on your selections.

Best for campaigns with strict timing needs or if you want to space out retries over multiple days.

Target Audience

View the total number of contacts the broadcast will reach. Marketing Opt-in is enabled by default to ensure messages are only sent to customers who’ve given consent.

Broadcast Reply Settings

Choose how replies are assigned after the message is sent. Assign to a specific team, user, or bot This allows your team to handle replies effectively.

Test Broadcast

Before sending the full campaign, use the Test Broadcast button. Add up to 10 contact numbers and names. Click Send Now to test your message

Test broadcasts are chargeable and consume both message credits and daily limits.

Send Broadcast

Once everything is ready, Click Send Broadcast.

Use the checkbox to confirm if this is an additional message to the same contacts within 24 hours. This improves compliance and message delivery success by aligning with WhatsApp's 24-hour session rules.

Message Limits & Wallet

• Your plan includes a daily message limit (e.g., 250/day)

• If exceeded or if your wallet lacks funds, you'll be notified

• Recharge your Gallabox wallet to continue sending

Happy broadcasting!