Send Products

Utilize the Send Products card to showcase products to customers. Include detailed information, features, benefits, and more. Personalize messages with variables and format text.

Send Product Card

You can use the Send Products card to share a specific product from your catalogue with your customers.

Make sure the catalog is set-up in Gallabox before you use this card.


It is a space to provide detailed information regarding the product(s), features, benefits, or any other relevant information.

Use Variables

Use them to add already collected data from your customers to the messages.

Just click on "Add Variables" to open up a dropdown with all the available fields. Just a quick tip – make sure the variable you choose actually has some data in it, or it won't show up as intended!


Select the text you want to bold and click on the "B" below the text area to make it bold. The text will be enclosed within two asterisk (*).


Select the text you want to make italic and click on the "I" below the text area to make it italic. The text will be enclosed within underscore (_).


Select the text you want to strikethrough and click on the "s" below the text area to make strikethrough. The text will be enclosed within Tilde (~).


Select the catalogue from which the products is to be listed. If you haven't connected your catalogue yet with Gallabox, click here.

Products Type

You have two options to choose the products from - Static Products and Dynamic Products.

1. Static Products

From the drop-down, you have to select the products you would like to showcase from the catalog you connected to Gallabox. Incase you select more than one product to showcase, you will have to edit the Header too.

2. Dynamic Products

If you have a database of products that are not uploaded in a catalog to Gallabox, you can still share those products to your customers via WhatsApp. If you have the dynamic values stored in your database, it can be accessed using API Call.

  • Variable to iterate: Add the name of the array here (named in your database).

  • Path to ID: Add the path from your internal database in curly brackets ({}).

Use API Call Connector before this Node in a Chatbot.

A footer, found at the bottom of a message, typically includes the following information:

  • The sender's name and contact details.

  • Instructions for opting out of future messages.

  • A disclaimer or copyright notice.

  • Links to the sender's website or social media profiles.

Duplicate/Delete/Edit Send Product Card

When hovering over the card, you'll see the option to duplicate the card, a pencil to edit the block, and a "x" to delete the card.

Here is how Send Product card looks on WhatsApp:

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