Links

Workflows for WooCommerce

Order Pending Status

To send the Order Pending notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
  1. 1.
    Go to Integration on your Gallabox dashboard. Click on the Integrated WooCommerce Application.
  1. 2.
    Go to Workflow. Click on Use button beside Order Pending Workflow, and choose a Message Template that you want to send to your customers when customers add the product in their cart.
  1. 3.
    Map the variables for the selected message templates and click on Submit.
  1. 4.
    Add the relevant Send After time.

Order Processing Notifications

To send the Order Processing notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
  1. 1.
    Go to Integration on your Gallabox dashboard. Click on the Integrated WooCommerce Application.
  1. 2.
    Go to Workflow. Click on Use button beside Order Processing Workflow, and choose a Message Template that you want to send to your customers when customers add the product in their cart.
  1. 3.
    Map the variables for the selected message templates and click on Submit.

Order Cancellation Notifications

To send the Order Cancelled notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
  1. 1.
    Go to Integration on your Gallabox dashboard. Click on the Integrated WooCommerce Application.
  1. 2.
    Go to Workflow. Click on Use button beside Order Cancelled Workflow, and choose a Message Template that you want to send to your customers when customers add the product in their cart.
  1. 3.
    Map the variables for the selected message templates and click on Submit.

Refund Notifications

To send the Order Refunded notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
  1. 1.
    Go to Integration on your Gallabox dashboard. Click on the Integrated WooCommerce Application.
  1. 2.
    Go to workflow. Click on Use button beside Order Refunded Workflow, and choose a Message Template that you want to send to your customers when customers add the product in their cart.
  1. 3.
    Map the variables for the selected message templates and click on Submit.

WhatsApp Note

To send a Notes automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
  1. 1.
    Go to Integration on your Gallabox dashboard. Click on the Integrated WooCommerce Application.
  1. 2.
    Go to workflow. Click on Use button beside Notes for Customer Workflow, and choose a Message Template that you want to send to your customers when customers add the product in their cart.
  1. 3.
    Map the variables for the selected message templates and click on Submit.

Order Completion Notifications

To send a Order Completed notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
  1. 1.
    Go to Integration on your Gallabox dashboard. Click on the Integrated WooCommerce Application.
  1. 2.
    Go to workflow. Click on Use button beside Order Completed Workflow, and choose a Message Template that you want to send to your customers when customers add the product in their cart.
  1. 3.
    Map the variables for the selected message templates and click on Submit.

Using WhatsApp Buttons for Personalized Shopping Help

In the animated picture (GIF), we've included two choices for your customers.
If your customer replies with "Got it," "Thanks," or "Need Assistance," you can start an automated chat to help them with their shopping experience. It's like giving them different paths to choose, and depending on what they pick, you'll guide them accordingly.
Last modified 2mo ago