# Workflows for WooCommerce
{% hint style="danger" %}
This integration is deprecated. Please note that any existing workflows relying on the old integration may experience disruptions.
{% endhint %}
Learn how to effortlessly maintain customer satisfaction and drive sales with Gallabox integration.
### Order Pending Status
To send the Order Pending notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to Workflow. Click on Use button beside **Order Pending Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
4. Add the relevant **Send After** time.
### Order Processing Notifications
To send the Order Processing notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to Workflow. Click on Use button beside **Order Processing Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Order Cancellation Notifications
To send the Order Cancelled notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to Workflow. Click on Use button beside **Order Cancelled Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Refund Notifications
To send the Order Refunded notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to workflow. Click on Use button beside **Order Refunded Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### WhatsApp Note
To send a Notes automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to workflow. Click on Use button beside **Notes for Customer Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
4. Now, when you go to any order in your WooCommerce account, you can add note for the order and then you have to scroll down and update the order actions. Only when you do this, the workflow in Gallabox would work.
### Order Completion Notifications
To send a Order Completed notifications automatically, you will have to create a workflow under the WooCommerce Integration with Gallabox. Let's delve into that.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated WooCommerce Application.**
2. Go to workflow. Click on Use button beside **Order Completed Workflow**, and choose a **Message Template** that you want to send to your customers when customers add the product in their cart.
3. Map the **variables** for the selected message templates and click on **Submit.**
### Using WhatsApp Buttons for Personalized Shopping Help
In the animated picture (GIF), we've included two choices for your customers.
If your customer replies with "Got it," "Thanks," or "Need Assistance," you can start an automated chat to help them with their shopping experience. It's like giving them different paths to choose, and depending on what they pick, you'll guide them accordingly.
