# Resolve Conversations

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all paid plans.

This card can be used to Resolve the Conversation after collecting the required information from a customer.                       

<figure><img src="broken-reference" alt=""><figcaption><p>Resolving a conversation</p></figcaption></figure>

{% hint style="info" %}
The best practice is to connect the last card of the chat-flow to **this** card to avoid losing important data.&#x20;
{% endhint %}