Resolve Conversations

Enhance customer service efficiency by using this card to conclude conversations after gathering necessary information. Link it to the final chat-flow card for seamless data retention.

Who can use this Card?

• Gallabox Users having permission to either build and deploy bots or manage bots.

• Available on all paid plans.

This card can be used to Resolve the Conversation after collecting the required information from a customer.

Resolving a conversation

The best practice is to connect the last card of the chat-flow to this card to avoid losing important data.