# Resolve Conversations

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all paid plans.

This card can be used to Resolve the Conversation after collecting the required information from a customer.                       

<figure><img src="/files/qlJtNBWwBjfz1L5fkwwO" alt=""><figcaption><p>Resolving a conversation</p></figcaption></figure>

{% hint style="info" %}
The best practice is to connect the last card of the chat-flow to **this** card to avoid losing important data.&#x20;
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.gallabox.com/bots/bot-actions/resolve-conversations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.