> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/bots/bot-actions/resolve-conversations.md).

# Resolve Conversations

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all paid plans.

This card can be used to Resolve the Conversation after collecting the required information from a customer.

<figure><img src="/files/qlJtNBWwBjfz1L5fkwwO" alt=""><figcaption><p>Resolving a conversation</p></figcaption></figure>

{% hint style="info" %}
The best practice is to connect the last card of the chat-flow to **this** card to avoid losing important data.
{% endhint %}