Ask Payments

Learn how to efficiently use "Ask Payments" feature to receive payments directly via WhatsApp. Explore detailed instructions and customizable options now!

Understanding "Ask Payments"

The "Ask Payments" feature allows users to share WhatsApp Payment links with your customers. With this functionality, businesses can receive payments from customers directly through WhatsApp.

Before you proceed

With this Card, make sure you have connected WhatsApp Payments. If not, visit

Ask WhatsApp Payments Essentials

When utilizing the "Ask WhatsApp Payments" Card, users are prompted to provide the following details:

Payment Provider

Choose from UPI VPA ID or Razorpay to receive the payment on WhatsApp.

Order Details

Provide information about the items included in the order (by adding manually or using a variable).

Header Image

Upload an optional header image for the payment request.


Enter a brief description or message related to the payment request.

Include an optional footer text for the payment request.

Advanced Settings

Specify tax, shipping, and discount details for the payment.


Tax Amount: Enter the tax amount.

Tax Description: Provide a description of the tax.


Shipping Amount: Enter the shipping amount.

Shipping Description: Provide a description of the shipping charges.


Discount Amount: Enter the discount amount.

Discount Description: Provide a description of the discount.

Discount Program Name: Enter the name of the discount program.

Advance Option

Input custom data in JSON format. Razorpay only supports up to 10 keys in a JSON.

Proceed to fallback

If enabled, when any response other than payment occurs, the card associated with the fallback node will be executed.

Ask WhatsApp Payment Card Usage

To ask for a payment:

  1. Select the desired payment provider.

  2. Enter the order details, including items, country of origin, importer information, and address details (if you are manually adding products). Enter the variable for Product Details & Reference Id, copy JSON format, edit the format as per your product details.

  3. Optionally, upload a header image and provide body and footer text.

  4. Configure advanced options as needed, such as tax, shipping, and discount details.

  5. Enable Proceed to Fallback to curb any response other than payment.

  6. Submit the payment request.

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