# Ask Payments

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on Scale and Growth Plans.

### **Understanding "Ask Payments"** <a href="#understanding-send-payments" id="understanding-send-payments"></a>

The "**Ask Payments**" feature allows users to share WhatsApp Payment links with your customers. With this functionality, businesses can receive payments from customers directly through WhatsApp.

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FY0vER15fO5Y136sTqnhU%2FAsk%20Payments.gif?alt=media&#x26;token=382118bd-3abf-4ff6-81ba-8a2c1e0baf4c" alt=""><figcaption></figcaption></figure>

#### Before you proceed <a href="#before-you-proceed" id="before-you-proceed"></a>

With this Card, make sure you have connected WhatsApp Payments. If not, visit

<table data-card-size="large" data-column-title-hidden data-view="cards" data-full-width="false"><thead><tr><th></th><th data-hidden></th><th data-hidden></th></tr></thead><tbody><tr><td><a href="https://docs.gallabox.com/payments/establish-connection#update-payment-provider-in-meta"><strong>Link WhatsApp Payments</strong></a></td><td></td><td></td></tr></tbody></table>

### **Ask WhatsApp Payments Essentials** <a href="#send-whatsapp-payments-essentials" id="send-whatsapp-payments-essentials"></a>

When utilizing the "**Ask WhatsApp Payments"** Card, users are prompted to provide the following details:

<table><thead><tr><th width="186">Order Details</th><th>Description</th></tr></thead><tbody><tr><td>Payment Provider</td><td>Choose from <strong>UPI VPA ID</strong> or <strong>Razorpay</strong> to receive the payment on WhatsApp.</td></tr><tr><td>Order Details</td><td>Provide information about the items included in the order (by adding manually or using a variable).</td></tr><tr><td>Header Image</td><td>Upload an optional header image for the payment request.</td></tr><tr><td>Body</td><td>Enter a brief description or message related to the payment request.</td></tr><tr><td>Footer</td><td>Include an optional footer text for the payment request.</td></tr></tbody></table>

#### **Advanced Settings**

Specify tax, shipping, and discount details for the payment.

<table><thead><tr><th width="235">Advanced Settings</th><th>Description</th></tr></thead><tbody><tr><td>Tax Amount</td><td>Enter the tax amount.</td></tr><tr><td>Tax Description</td><td>Provide a description of the tax.</td></tr><tr><td>Shipping Amount</td><td>Enter the shipping amount.</td></tr><tr><td>Shipping Description</td><td> Provide a description of the shipping charges.</td></tr><tr><td>Discount Amount</td><td>Enter the discount amount.</td></tr><tr><td>Discount Description</td><td>Provide a description of the discount.</td></tr><tr><td>Discount Program Name</td><td>Enter the name of the discount program.</td></tr></tbody></table>

#### Proceed to fallback

If enabled, when any response other than payment occurs, the card associated with the fallback node will be executed.

### Ask WhatsApp Payment Card Usage

To ask for a payment:

1. Select the desired payment provider.
2. Enter the order details, including items, country of origin, importer information, and address details (**if you are manually adding products**). Enter the variable for Product Details & Reference Id, copy JSON format, edit the format as per your product details.&#x20;
3. Optionally, upload a header image and provide body and footer text.
4. Configure advanced options as needed, such as tax, shipping, and discount details.
5. Enable Proceed to Fallback to curb any response other than payment.
6. Submit the payment request.

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FF7UrCDtA967jDwGfwWrl%2FAsk%20Payments%20Usage.gif?alt=media&#x26;token=568a7019-6a7d-4677-bfeb-25d5c0c4f7de" alt=""><figcaption></figcaption></figure>