Ask Payments
Learn how to efficiently use "Ask Payments" feature to receive payments directly via WhatsApp. Explore detailed instructions and customizable options now!
Who can use this Card?
Gallabox Users having permission to either build and deploy bots or manage bots.
Available on Scale and Growth Plans.
Understanding "Ask Payments"
The "Ask Payments" feature allows users to share WhatsApp Payment links with your customers. With this functionality, businesses can receive payments from customers directly through WhatsApp.
Before you proceed
With this Card, make sure you have connected WhatsApp Payments. If not, visit
Ask WhatsApp Payments Essentials
When utilizing the "Ask WhatsApp Payments" Card, users are prompted to provide the following details:
Payment Provider
Choose from UPI VPA ID or Razorpay to receive the payment on WhatsApp.
Order Details
Provide information about the items included in the order (by adding manually or using a variable).
Header Image
Upload an optional header image for the payment request.
Body
Enter a brief description or message related to the payment request.
Footer
Include an optional footer text for the payment request.
Advanced Settings
Specify tax, shipping, and discount details for the payment.
Tax Amount
Enter the tax amount.
Tax Description
Provide a description of the tax.
Shipping Amount
Enter the shipping amount.
Shipping Description
Provide a description of the shipping charges.
Discount Amount
Enter the discount amount.
Discount Description
Provide a description of the discount.
Discount Program Name
Enter the name of the discount program.
Proceed to fallback
If enabled, when any response other than payment occurs, the card associated with the fallback node will be executed.
Ask WhatsApp Payment Card Usage
To ask for a payment:
Select the desired payment provider.
Enter the order details, including items, country of origin, importer information, and address details (if you are manually adding products). Enter the variable for Product Details & Reference Id, copy JSON format, edit the format as per your product details.
Optionally, upload a header image and provide body and footer text.
Configure advanced options as needed, such as tax, shipping, and discount details.
Enable Proceed to Fallback to curb any response other than payment.
Submit the payment request.
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