# Broadcast Re-targeting

## Re-target a Broadcast

Send a follow-up message to the people who behaved a certain way in a previous broadcast.

#### What you can do

* Re-engage anyone who **didn’t open** your last broadcast.
* Push a sweeter offer to the segment that **read but didn’t click**.
* Nudge the contacts whose message **failed** the first time.

### 1. Where to start

1. Go to **Broadcasts** in Gallabox.
2. Find the broadcast you want to use as the source.
3. Click **Retarget Broadcast**.

> 🔒 The Retarget button only appears after the original broadcast is **Completed** (100 % processed).

### 2. Pick the audience slice

A new broadcast draft opens on the **Audience** step.\
Choose one of the ready-made filters from your past broadcast<br>

* Sent
* Delivered
* Read
* Delivered Not replied
* Clicked
* Replied
* Failed (but phone number is on WhatsApp)
* Form Filled

> 💡 If the original broadcast had a **Form**, you’ll also see **Form Filled / Not Filled**.

Click **Continue**.

***

### 3. Compose & send

The rest of the flow is identical to any other broadcast:\
Template → Review → Send.

***

### 4. How to recognise a retargeted broadcast

* A **Retargeted** tag sits in the top-right corner of the broadcast report page.
* The overview line shows:\
  \&#xNAN;*Retargeted From: “Original Broadcast Name” – Filter Name Audience*\
  Example: *Retargeted From: Summer Sale – Read, Audience*

***

### FAQ

**Q. Can I change the audience after sending?**\
No. Duplicate the broadcast and pick a new filter if you need another slice.\
**Q. Can I retarget a retargeted broadcast?**\
Yes. Any completed broadcast—original or retargeted—can be used as the source.\
**Q. Will the new broadcast count toward my daily limit?**\
Yes. It’s a normal broadcast; limits still apply.

***

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.gallabox.com/broadcast/broadcast-re-targeting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.