# WhatsApp Business API - Unsupported Messages

Please note that, This is a list of message formats that WhatsApp doesn't support.

| Unsupported format                                                                                  | Description                                                              | Example                                                  |
| --------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------ | -------------------------------------------------------- |
| <p><strong>Document file along with caption</strong><br><em>ex. pdf, ppt, docs, csv, etc.,</em></p> | When a contact / customer sends you a document file along with a caption | <img src="broken-reference" alt="" data-size="original"> |
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