WhatsApp Business API - Unsupported Messages
The reason why business might receive a empty message from user
Please note that, This is a list of message formats which WhatsApp doesn't support.
Unsupported format | Description | Example |
|---|---|---|
Document file along with caption
ex. pdf, ppt, docs, csv, etc., | When a contact / customer sends you a document file along with a caption |  |
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Last modified 1mo ago