Workflows for Shopify

Maximize your Shopify integration with Gallabox: From cart recovery to COD confirmation. Automate and enhance customer engagement effortlessly.

Maximize Your Shopify Integration with Gallabox: From Cart Recovery to COD Confirmation, Effortlessly Automate and Enhance Customer Engagement.

Cart Abandonment Messages

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and scroll to Cart Abandoned and click on Use besides that. Look for a template having message for abandoned_cart_recovery from Gallery. Click on Use. Map the right variables for the template as shown in the below GIF.

3. Set Send after time (The time after you want to send the abandoned cart message). We recommend sending the message after 10 hours but you can choose from 1 Hour, 6 hours, or 24 hours.

4. Click on Add Action. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on..

Congratulations!! You have created the workflow :)

Order Confirmation Notifications

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and scroll to Order Create and click on Use besides that. Look for a template having message for order_confirmed_message from Gallery. Click on Use. Map the right variables for the template as shown in the below GIF.

3. Click on Add Action. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on..

Congratulations!! You have created the workflow :)

Delivery Update Notifications

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and click on Use besides Order Fulfilled. Look for template order_fulfilled from Gallery. Map the right variables and click on Done.

3. Click on Add Action. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on..

Congratulations!! You have created a workflow :)

Order Cancellation Notifications

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and click on Use besides Order Cancelled. Look for template having message for order_cancelled from Gallery. Map the right variables and click on Done.

3. Click on Add Action. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on..

Congratulations!! You have created the workflow :)

Order Delivered Notifications

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and click on Use besides Order Delivered. Look for template having message for order_delivered from Gallery. Map the right variables and click on Done.

3. Click on Add Action. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on..

Congratulations!! You have created the workflow :)

Order Out for Delivery Notifications

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and click on Use besides Order Delivered. Look for template having message for order_out_for_delivery from Gallery. Map the right variables and click on Done.

3. Click on Add Action. Choose the action you would like the workflow to perform after sending the message like Updating contact tags, conversation tags, or contact email and so on..

Congratulations!! You have created the workflow :)

Shopify COD Confirmation

This workflow is divided into two steps - First step is to create a workflow to address the COD Confirmation scenario and second step is to update the status in Shopify.

COD Confirmation Workflow

1. Go to Integration on your Gallabox dashboard. Click on the Integrated Shopify Application and go to Workflow.

2. Click on Workflows and click on the Create Workflow.

3. You have to select Order Create in the Shopify Custom Event and for conditions, choose Financial Status as Comparator, Equal as Operator, and for the value Pending.

3. Select the and map the variables defined.

4. For the action, you can update the Tag - COD Confirmation for the contact.

Congratulations!! You have created the workflow. Let's move onto the next step of automation.

Use Shopify Connector

1. Go to Bots and create a Bot by the name of COD Confirmation. Under the Bot, Add a flow named Confirm order.

2. Go to Connectors, choose Shopify. Choose Replace Order tag action. For the Order Id, choose the variable - Payload and under Tags, type Order Confirm.

3. Click on Save. You can send a message to the customer after they confirm the COD order.

4. You can also create a flow for Cancel order same way as Order Confirm flow.

From now on, when someone orders on COD from your business, a message will be shared with them asking to confirm the COD order.

Once they click on either Order Confirm or Order Cancel button, we will send the status back to Shopify.