# Send Template

{% hint style="info" %}
If you want CTA buttons in bot flow then you can only do it via Template.
{% endhint %}

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all Paid Plans.

## Overview

If you want to share an approved message template with the user, you can use this card. 

<figure><img src="/files/YII2G9ibsXuphUfrzPzN" alt=""><figcaption></figcaption></figure>

### Order Confirmation Template

All you have to do is select the Approved Template you want to share with your customers from the dropdown.&#x20;

<figure><img src="/files/fla0eRIKfH2VjPVd2izp" alt=""><figcaption><p>Sending a Order Confirmation Template in a chat-flow</p></figcaption></figure>

If your verified template has Body variables, provide the sample values for the Variables declared.&#x20;

[Read for how to create message templates.](/basic-modules/whatsapp-template-guidelines.md)

### Media Template

All you have to do is select the **Approved Template** having any type of media you want to share with your customers from the dropdown.&#x20;

<figure><img src="/files/bG1dd6Na1kc1EfMO8WnJ" alt=""><figcaption></figcaption></figure>

You have to upload the Media which you would like to share with your customers.&#x20;

<figure><img src="/files/ylkWhZuwrZn1ZfWj4s4l" alt=""><figcaption></figcaption></figure>

### **Duplicate/Delete/Edit Send Template Card**

When hovering over the card, you'll see the option to **duplicate** the card, a **pencil** to edit the block, and a "**x**" to delete the card.&#x20;

<figure><img src="/files/Q5FOF6TYuS5MA2hVx0tV" alt=""><figcaption></figcaption></figure>

Here is how Button Template looks on WhatsApp:

<figure><img src="/files/i8qAtnw17xoyBhmnXw52" alt=""><figcaption></figcaption></figure>


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