# Update Conversation Fields > **Who can use this Card?** > > * Gallabox Users having permission to either build and deploy bots or manage bots. > * Available on all paid plans. This card can be used to Update for the conversation or remove the tags from the conversation.

If you want to update the **Conversation Tag**, then you have to provide the value for the tag. You can either create the value for the tag or you can add the variables. {% hint style="info" %} Under the variables, you can have Intent, Recipient Details, Contact Fields, or any custom fields as the value. {% endhint %}

Once you are done selecting the value, you have to select the operation. You want to Append, replace, or add if empty. -> Use **Append** if you want to add to the previous value. -> Use **Replace** if you want to replace the previous value and add a new one. -> Use **Add if Empty** if the field in a conversation has no value and you want to add. As a last step, click on Save to update the conversation fields when a customer goes through the chat-flow. You can find the conversation tags in the conversation window.

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