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On this page
  • Introducing Catalog and Multi-Product Message (MPM) Templates on WhatsApp
  • Catalog Templates: Making Your Products Shine
  • Creating Catalog Message Templates in Gallabox
  • Multi-Product Message (MPM) Templates: A Shopping Experience
  • How It Works for Customers?
  • Creating Multi-Product Message Templates in Gallabox
  1. Basic Modules
  2. WhatsApp Templates

Product Marketing Templates

Elevate your WhatsApp game with Catalog and Multi-Product Message (MPM) Templates. Create stunning product catalogs and engaging messages effortlessly. Ideal for businesses and shopping enthusiasts!

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Last updated 12 months ago

Introducing Catalog and Multi-Product Message (MPM) Templates on WhatsApp

Here we will explore two fantastic ways to showcase your products and services on WhatsApp: Catalog Templates and Multi-Product Message (MPM) Templates. Whether you're a business owner or just love shopping, you'll find these templates incredibly useful.

Catalog Templates: Making Your Products Shine

Catalog templates are like stylish product brochures on WhatsApp. With them, you can create a complete product catalog right in your WhatsApp messages. You can choose a product image to feature at the top, add custom text, and even include fixed text headers.

To use catalog templates, you should have:

  • Product Inventory: Ensure your product details are uploaded to Meta in an e-commerce catalog, and connect it to your Gallabox Account.

Creating Catalog Message Templates in Gallabox

Make sure your number is connected to Cloud API. If you want to switch to Cloud API, .

  1. To create the Catalog Message template in Gallabox, go to Settings. From the dropdown select WhatsApp templates.

  1. Click on + Create New Template. The Template editor will open up.

  1. Provide the Name for the Template. Select Product Message in Category. Mark Category Change as "No". Choose the Channel which you have connected with the catalog you want to show your products from.

  1. Check if the Catalog Message is selected as the Template format. You will see the catalog connected with the channel showing the number of products in the catalog. Select the Thumbnail for your catalog. If not selected, Meta will use your first product’s image as thumbnail.

  1. For the Message Body write the text you want to share with your customers.

  1. Provide the sample value for the variable(s) you declared. For Footer you can add any of your company tagline or the recommended unsubscribe option.

  1. For the Buttons, you don't have to do anything. Just review if the Call to Action button is selected for you.

  1. Review the content once again and as a last step Submit the template for Approval.

That's it! Now you can create stunning product catalogs to share with your customers on WhatsApp.

Multi-Product Message (MPM) Templates: A Shopping Experience

Imagine you're running an online store, and you want to show off your amazing products to your customers on WhatsApp. Multi-Product Message (MPM) templates help you do just that in a single message.

Multi-Product Message (MPM) templates are like beautiful product catalogs on WhatsApp. With them, you can display up to 30 different items from your online shop. You can organize these items into 10 sections, making it easy for customers to browse and shop.

How It Works for Customers?

When customers receive an Multi-Product Message template, they can do a bunch of things right from the message:

  1. Browse Products: They can check out all the cool stuff you're offering.

  2. View Product Details: If something catches their eye, they can get more info about it.

  3. Add or Remove from Cart: Customers can decide what they want to buy and what they don't.

  4. Place an Order: Once they're ready to shop, they can send their cart over for an order.

Creating Multi-Product Message Templates in Gallabox

  1. To create the Multi-Product Message template in Gallabox, go to Settings. From the dropdown select WhatsApp templates.

  1. Click on + Create New Template. The Template editor will open up.

  1. Provide the Name for the Template. Select Product Message in Category. Mark Category Change as "No". Choose the Channel which you have connected with the catalog you want to show your products from.

  1. Select the Multi Product Message as the Template format. You will see the catalog connected with the channel showing the number of products in the catalog. Highlight your message by adding custom text in the Header.

  1. You have to select and organize products for display within a multi-product message template.

    The first product in the first section will be used as the message thumbnail. You can create up to 10 sections, each of which can showcase up to 30 products.

  1. For the Message Body write the text you want to share with your customers.

  1. Provide the sample value for the Variable(s) you defined.

  1. For Footer you can add any of your company tagline or the recommended unsubscribe option.

  1. For the Buttons, you don't have to do anything. Just review if the Call to Action button is selected for you.

  1. Review the content once again and as a last step Submit the template for Approval.

With Catalog Templates, you can create visually appealing product displays that make your offerings easily accessible to customers. MPM Templates offer a unique shopping adventure, allowing customers to explore, inquire, and shop with remarkable ease. These tools turn WhatsApp into a powerful platform for businesses and shoppers.

Make sure your number is connected to Cloud API. If you want to switch to Cloud API, .

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