Send payments links via WhatsApp Chatbot using WhatsApp Payments
Explore our guide on WhatsApp Payments to unlock its full potential. Learn about Order and Intent-Based Flows, mandatory fields like Payment Provider, and optional customization options.
This feature is available to all Indian businesses. If the account is in high or medium tiers, admins or finance editors users will have direct access to the Payment Gateway page and can manage payment settings in Meta Business Manager. If you have any trouble using this feature, please reach out to our Support Team.
Overview
Unlock the full potential of WhatsApp Payments with our comprehensive guide for Order and Intent-Based Flows. From mandatory fields like Payment Provider to optional customization with Header Image URLs and Discount Programs, this documentation empowers you to navigate the dynamic landscape of WhatsApp transactions seamlessly.
Order Based Flow - WhatsApp Payments Card Fields
If the flow is Order Based flow, to set up the WhatsApp Payment Connector, there are four mandatory fields and eight optional fields that you could fill.
Mandatory Fields
Payment Provider: Choose the desired payment provider for processing transactions through WhatsApp.
Options available:
RazorPay
PayU
WhatsApp Payments
Body: Enter the text, providing essential information about the payment. (Maximum characters: 1024)
Currency: Specify the currency for the transaction (Indian Rupees).
Tax Amount: Enter the tax amount for the transaction. (Maximum characters: 10)
Optional Fields
Header Image URL: Enter the URL for the header image that will be displayed during the payment process. (Maximum characters: 1024)
Footer: Enter the footer text for additional information. (Maximum characters: 1024)
Tax Description: Enter a description for the tax. (Maximum characters: 60)
Shipping Amount: Enter the amount for the shipping. (Maximum characters:10)
Shipping Description: Enter a description for the Shipping Process. (Maximum characters: 60)
Discount Amount: Enter the amount you want to provide the discount for. (Maximum characters: 10)
Discount Description: Enter a description for the discount your provided. (Maximum characters: 60)
Discount Program Name: Enter a name if you are running any discount programs . (Maximum characters: 60)
Intent Based Flow - WhatsApp Payments Card Fields
If the flow is Intent Based flow, to set up the WhatsApp Payment Connector, there are four mandatory fields and eight optional fields that you could fill.
Mandatory Fields
Payment Provider: Choose the desired payment provider for processing transactions through WhatsApp.
Options available:
RazorPay
PayU
WhatsApp Payments
Body: Enter the text, providing essential information about the payment. (Maximum characters: 1024)
Reference Order ID: Enter the Reference Order Id (Order Id) here. (Maximum characters: 1024)
Items: Pass the Order Items in JSON format. (Maximum characters: 1024)
Currency: Specify the currency for the transaction (Indian Rupees).
Tax Amount: Enter the tax amount for the transaction. (Maximum characters: 10)
Optional Fields
Header Image URL: Enter the URL for the header image that will be displayed during the payment process. (Maximum characters: 1024)
Footer: Enter the footer text for additional information. (Maximum characters: 1024)
Tax Description: Enter a description for the tax. (Maximum characters: 60)
Shipping Amount: Enter the amount for the shipping. (Maximum characters:10)
Shipping Description: Enter a description for the Shipping Process. (Maximum characters: 60)
Discount Amount(Optional):Enter the amount you want to provide the discount for. (Maximum characters: 10)
Discount Description: Enter a description for the discount your provided. (Maximum characters: 60)
Discount program name: Enter a name if you are running any discount programs . (Maximum characters: 60)
Header and footer images, if used, should be accessible via URL.
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