# FAQs

### Subscription Queries

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<summary>What are the methods of payment accepted by Gallabox? </summary>

We accept credit cards, debit cards, net banking, and UPI payments.&#x20;

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<summary>I have opted to pay my subscription annually and, I have opted for add-ons in my plan. Will I get a discount on the add-ons as well? </summary>

Gallabox will provide a discount on annual subscription plans only. If you wish to add on any features they will be billed separately. You can also look at upgrading your plan to our Scale+ plan which contains all our add-on features to acquire your annual subscription discount.&#x20;

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<summary>Will the WhatsApp charges be in $ or ₹? </summary>

Gallabox will generate an invoice based on your account setting you have set.

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<summary>Are the Gallabox pricing plans inclusive of tax? </summary>

No, Gallabox’s subscription rates and any add-on requirements are exclusive of tax.&#x20;

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<summary>When will my billing period start? </summary>

Your billing period on Gallabox begins once your WhatsApp API number is registered for your business account.

For further assistance with billing, or payments: <mark style="color:blue;"><support@gallabox.com></mark>

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### Add-ons

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<summary>Is there any additional fee to use WhatsApp Chatbot Builder? </summary>

No, there is no additional fee to use WhatsApp Chatbot Builder on Gallabox. To know more please contact <mark style="color:blue;"><support@gallabox.com></mark>.&#x20;

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<summary>I want to increase the number of agent logins on Gallabox. What are the charges? </summary>

Gallabox can increase the number per agent login for Rs 1000/ month.

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<summary>I want to increase the number of channels. What are the charges? </summary>

Gallabox can increase the number of channels at Rs 1200/ month.

For further assistance with add-on features, feel free to contact: <mark style="color:blue;"><support@gallabox.com></mark>

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