> For the complete documentation index, see [llms.txt](https://docs.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gallabox.com/~/changes/A8xmww5XU9i8x7QbfPLe/contacts/contact-updation.md).

# Contact Updation

You can update a contact information in 3 ways:&#x20;

### Update Contact Individually

You can update the listed fields for a contact individually.&#x20;

<figure><img src="/files/TgySbSZUHjFjwzScZoQN" alt=""><figcaption></figcaption></figure>

### Bulk Update Contacts

You also have an option to update the common information such as Tags in bulk for the selected contacts.&#x20;

{% hint style="info" %}
5 is the maximum limit of fields you can choose to update in Bulk Update at one go. If you have more than 5 fields to update, kindly Bulk Update the leads twice.
{% endhint %}

<figure><img src="/files/7R1YajIMpc7A766gQV3z" alt=""><figcaption></figcaption></figure>

> Apart from the contact tags, you can update the information which will be common among the selected contacts like Attach Files or associate the Onboarding Form for the contacts. [Quick read](/~/changes/A8xmww5XU9i8x7QbfPLe/basic-modules/field-collection.md#create-a-contact-field) on how to create the Fields for Contacts. &#x20;

### Import & Update Existing Contacts

You can update all the existing contacts on Gallabox by uploading a file with updated contact information.  The process is very much similar to importing contacts but in the Import Type you have to choose **"Add New and Update Existing Contacts option"**.&#x20;

When you upload the file with new contact details, you get the option to map the columns you would like to import.&#x20;

> The Import Actions are  **Append**, **Replace**, **Add if Empty**, and **Ignore**.&#x20;
>
> **->** Use **Append** if you want to add to the contact information which is already in Gallabox.&#x20;
>
> **->** Use **Replace** if you want to replace the previous contact information in Gallabox with a new information.
>
> **->** Use **Add if Empty** if there are no details for the contact details in Gallabox.
>
> **->** Use **Ignore** if you do not want to map the field in Gallabox.

Let's see with the help of the GIF below:

<figure><img src="/files/Z2d5ikWGQwkYxhirzZ87" alt=""><figcaption></figcaption></figure>

### Send Message to a Contact

If you individually want to send a text to a contact while you are scrolling through Contacts, you can send it by clicking on <img src="/files/16k74HSmT69eFhBwFmre" alt="" data-size="line">as shown in the GIF below:

<figure><img src="/files/jCwGj1RtO9l4BPvdFywb" alt=""><figcaption></figcaption></figure>

You will be redirected to the conversation window of that particular contact. You can choose from the [WhatsApp Templates](/~/changes/A8xmww5XU9i8x7QbfPLe/basic-modules/whatsapp-templates.md) in [Compose Box](/~/changes/A8xmww5XU9i8x7QbfPLe/conversations/compose-box.md) to [initiate the conversation](/~/changes/A8xmww5XU9i8x7QbfPLe/conversations/initiate-a-new-chat.md).&#x20;

### Contact Updation Date

Once you update a contact, the contact Updation date and time will be visible. This field will not be listed in field collection or Column preference in contacts. &#x20;

<figure><img src="/files/9ff405dyGEgQbiepFDwM" alt=""><figcaption></figcaption></figure>

### Related Reads

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th></tr></thead><tbody><tr><td><a href="/pages/WPFE3940BilMv3uvhTcw#delete-contacts-individually">Delete a contact</a></td><td></td><td></td></tr><tr><td><a href="/pages/WPFE3940BilMv3uvhTcw#bulk-delete-contacts">Delete Contact in Bulk</a></td><td></td><td></td></tr></tbody></table>
