# Contact Updation

You can update a contact information in 3 ways:&#x20;

### Update Contact Individually

You can update the listed fields for a contact individually.&#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FsxaACLwYf5ZzRVbtrb7R%2FContacts-Update%20Individually.gif?alt=media&#x26;token=9cdc8eaa-1449-4d42-945f-5b20cd9f6414" alt=""><figcaption></figcaption></figure>

### Bulk Update Contacts

You also have an option to update the common information such as Tags in bulk for the selected contacts.&#x20;

{% hint style="info" %}
5 is the maximum limit of fields you can choose to update in Bulk Update at one go. If you have more than 5 fields to update, kindly Bulk Update the leads twice.
{% endhint %}

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fu3n8fWLdwKnTGjxAdtKB%2FContacts-Bulk%20Update.gif?alt=media&#x26;token=eec692e4-1534-4552-b033-547f2e2cee3a" alt=""><figcaption></figcaption></figure>

> Apart from the contact tags, you can update the information which will be common among the selected contacts like Attach Files or associate the Onboarding Form for the contacts. [Quick read](https://docs.gallabox.com/~/changes/A8xmww5XU9i8x7QbfPLe/basic-modules/field-collection#create-a-contact-field) on how to create the Fields for Contacts. &#x20;

### Import & Update Existing Contacts

You can update all the existing contacts on Gallabox by uploading a file with updated contact information.  The process is very much similar to importing contacts but in the Import Type you have to choose **"Add New and Update Existing Contacts option"**.&#x20;

When you upload the file with new contact details, you get the option to map the columns you would like to import.&#x20;

> The Import Actions are  **Append**, **Replace**, **Add if Empty**, and **Ignore**.&#x20;
>
> **->** Use **Append** if you want to add to the contact information which is already in Gallabox.&#x20;
>
> **->** Use **Replace** if you want to replace the previous contact information in Gallabox with a new information.
>
> **->** Use **Add if Empty** if there are no details for the contact details in Gallabox.
>
> **->** Use **Ignore** if you do not want to map the field in Gallabox.

Let's see with the help of the GIF below:

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FlFD3PMnZJGkuw92mvtfc%2FContacts%20Update%20by%20Import.gif?alt=media&#x26;token=3e2e0d9c-13d3-4ded-a3e4-48e34aeacf75" alt=""><figcaption></figcaption></figure>

### Send Message to a Contact

If you individually want to send a text to a contact while you are scrolling through Contacts, you can send it by clicking on <img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FWmbxB73TEpaZReoTmSOW%2FConversation-report-view.png?alt=media&#x26;token=38660410-8000-470f-9e43-610e8edcf81d" alt="" data-size="line">as shown in the GIF below:

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Ft5I8QZRXQw9zUvqDiFsN%2FContacts-Send%20Message%20to%20Contact.gif?alt=media&#x26;token=fc21f464-6997-4dcc-a984-909050453a4e" alt=""><figcaption></figcaption></figure>

You will be redirected to the conversation window of that particular contact. You can choose from the [WhatsApp Templates](https://docs.gallabox.com/~/changes/A8xmww5XU9i8x7QbfPLe/basic-modules/whatsapp-templates) in [Compose Box](https://docs.gallabox.com/~/changes/A8xmww5XU9i8x7QbfPLe/conversations/compose-box) to [initiate the conversation](https://docs.gallabox.com/~/changes/A8xmww5XU9i8x7QbfPLe/conversations/initiate-a-new-chat).&#x20;

### Contact Updation Date

Once you update a contact, the contact Updation date and time will be visible. This field will not be listed in field collection or Column preference in contacts. &#x20;

<figure><img src="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FVlEY1fhMaz1roEku82zc%2FContacts%20-%20Contact%20Update%20Date.png?alt=media&#x26;token=a0fc9a68-687b-4313-8d45-d6cdfdd63d32" alt=""><figcaption></figcaption></figure>

### Related Reads

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th></tr></thead><tbody><tr><td><a href="../contact-deletion#delete-contacts-individually">Delete a contact</a></td><td></td><td></td></tr><tr><td><a href="../contact-deletion#bulk-delete-contacts">Delete Contact in Bulk</a></td><td></td><td></td></tr></tbody></table>
