Send via Message Template
Share forms through WhatsApp Templates by syncing them with Gallabox. Utilize Compose Box, Broadcast, or Sequence to send forms seamlessly.
Last updated
Share forms through WhatsApp Templates by syncing them with Gallabox. Utilize Compose Box, Broadcast, or Sequence to send forms seamlessly.
Last updated
To share a form as a direct message, you have to first create a WhatsApp Templates that has forms on Business Manager. Sync the WhatsApp Templates in Gallabox as a next step and start sending via Conversations.
Once you have created a Flow either by WhatsApp Template or using JSON, you have to sync those with your Gallabox Account. To do so, you have to go to Flows and click on the button as shown in the GIF below.
Once the Flow WhatsApp templates are synced in Gallabox, you can start sending those via Compose Box or Sequence or Broadcast.
If you are seeing the error, it means the channel you selected doesn't have permission for WhatsApp Flows. Kindly check your deployment option or select the right channel.
To send a WhatsApp Flow via Compose Box, all you have to do is select the desired Template and map the variables (if any).
This is how the message will look on your customer's WhatsApp Mobile Application:
To share a flow via Broadcast, you have to follow the normal process for Broadcast. Instead of a normal WhatsApp Template, you have to use the template containing flows in it.
This is how the message will look on your customer's WhatsApp Mobile Application:
Similarly, for the sequence you have to follow the normal process of setting up a sequence. You have to choose the right channel, WhatsApp template having flow.
Similarly, you can send a Flow Template via Integrations, in a Conversation as Canned Response or a WA templates.
