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Glossary
This glossary provides definitions for key terms related to conversations in Gallabox. The glossary is organized alphabetically.
A free entry point conversation is opened if (1) a customer messages you via a Click to WhatsApp Ad or Facebook Page Call-to-Action button, and you respond within 24 hours.
If you do not respond within 24 hours, a free entry point conversation is not opened and you have to use a template to message the customer.
Last modified 13d ago