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Pre-requisites to get started with your own number
To integrate your WhatsApp Business account with Gallabox, you will need to:
This can be done through a call or SMS to check if the number is working or not. Your phone number must not be associated with a WhatsApp Business Mobile App or a WhatsApp Business Account hosted by another business service provider at the time of integration.
In case you have an active WhatsApp account on a mobile device - To connect with the Gallabox account, you need to delete the WhatsApp account from the app.
Navigate to the WhatsApp app > Settings > Account > Delete my account.
This is recommended to ensure that you can use your existing Facebook Business Account for your business. If you do not have a Facebook Business Account, you can sign up for one while connecting your number.
Please note that:
- You will not be able to use WhatsApp on your phone after integration, and your previous conversation history/contacts will not be migrated to Gallabox.
Last modified 12d ago