Connect your WhatsApp

Learn about Business Service Providers (BSPs) facilitating communication between WhatsApp Business Accounts and customer management platforms. Migrate or Connect your WhatsApp Number with Gallabox.

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Prefer reading? Read the step below:

To initiate the process, click on the "Connect by Yourself" button, which will set the stage for linking your WhatsApp Channel with Gallabox.

Make sure the pre-requisite are ready before connecting your number.

1. Fill in your business information.

1. Choose or create your WhatsApp Business Account (WABA).

1. Create your WhatsApp Business (WABA) profile. Information provided here will be visible to WhatsApp users under your business profile.

1. Add and verify your mobile number.

1. Wait for 3-5 mins, for your account to get created.

Sign up to 360 Dialog

1. Before proceeding further, you'll need to sign up for a 360 Dialog account. This can be done using either your Facebook account or your business email ID.

1. If you choose to sign up using your business's Facebook account, follow the prompts provided by 360 Dialog to complete the registration process seamlessly.

Login to Facebook and share access with 360 Dialog

Next, you'll need to create or select a WhatsApp Business Account (WABA) for your business.

1. Provide accurate business information, ensuring visibility to WhatsApp users.

1. If you already have a WhatsApp Business account, select it; otherwise, proceed to create a new one.

1. Create a Whatsapp Business profile, ensuring the information provided is visible to WhatsApp users.

1. Enter the mobile number you wish to connect with and verify it using the one-time password (OTP) sent to that number.

1. Allow some time for the instance to be prepared for use.

1. Once your WhatsApp Business instance is ready, proceed to authorize Gallabox for integration. This step enables seamless communication between your WhatsApp Channel and Gallabox.

Congratulations! Your WhatsApp Number is now successfully connected with Gallabox, enhancing your communication capabilities within the platform.

Make the most of this by exploring the various resources available, including training sessions, product documentation, and FAQs, to optimize your experience.

Connecting your Number allows unverified businesses to respond to unlimited service (user-initiated conversations) and send business-initiated conversations to 50 unique customers in a 24-hour rolling period.

Upon completing your Facebook business verification after connecting your own number, you gain access to sending unlimited business-initiated conversations as per your messaging tier.