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Frequently Asked Questions

What is CTWA feature?
CTWA or Click-to-WhatsApp feature allows businesses to create links or buttons that enable users to initiate WhatsApp chats directly with the business, making it easy for customers to reach out.
Do customers need to have my number saved in their contacts to use CTWA?
No, one of the benefits of CTWA is that customers can start a WhatsApp chat without saving your number. This convenient feature makes it easier for customers to reach out to your business.
Can CTWA be used for customer support or sales inquiries?
Absolutely! CTWA is versatile and can be used for various purposes, including customer support, product inquiries, or initiating sales conversations.
Last modified 1mo ago